Whatley Health Services, Inc. is a private, nonprofit community health center whose mission is to provide primary health care services to those in need. Our services are available to children, adults, and seniors who have coverage through private insurance plans, Medicare, Medicaid, Tricare, and others, as well as those without insurance coverage. For those with limited income, a sliding fee schedule is available for those who meet certain household size and income guidelines.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.