As Close As Family is a state-licensed, non-medical home care agency serving DeKalb and Jackson Counties. Throughout our many years of direct home health experience, we have seen the continuous and growing need for that next step of in home care. We have been there, professionally, when that family doesn’t know which way to turn. We have been there when mom or dad’s request is to continue living at home, despite safety concerns. We have been there, when kids and grandkids have work and sports, but also have parents or grandparents needing that extra hand.
Through it all, we have been there. We understand.
Services Provided:
• Homemaking
• Respite Care
• Meal Preparation
• Caregiver
• Companionship
• Sitter
• Errands
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.