The Dr. Albert Thomas Medical Center is a cornerstone of Franklin Primary Health Center’s commitment to providing high-quality, compassionate care in the Mobile community. As the home of Franklin’s Ryan White Program, this center plays a vital role in supporting individuals living with HIV/AIDS by offering comprehensive, confidential, and affirming care.
Through a collaborative partnership with infectious disease specialists from the USA Health, patients benefit from access to advanced treatment, expert consultation, and a seamless continuum of care.
Services at this location include adult medicine, HIV/AIDS testing and treatment, medical social work, behavioral health, substance abuse services, and medication assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.