Jack Hughston Memorial Hospital strives to deliver the highest quality patient care. The hospital has been ranked in the top 10% nationwide for both orthopedic and joint replacement care; in fact, it is the only hospital in Alabama to be recognized for excellence in both these areas during a given year. Furthermore, for ten years in a row (2012-2021), it has not only been listed among America’s 100 Best Hospitals for Orthopaedic Surgery and Joint Replacement, but has also been included by Healthgrades in the top 5% of hospitals in the nation for overall orthopedic services and joint replacement.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.