Impact Recovery offers compassionate addiction treatment in Birmingham, Alabama, helping individuals and families begin lasting recovery. Our 35-day residential program follows 12-step principles, providing structured support in a healing environment. We treat alcohol, opioid, heroin, fentanyl, cocaine, meth, kratom, and prescription drug dependence - connecting clients with trusted detox partners when medically supervised withdrawal is needed, then guiding them through evidence-based treatment. Our Executive Track provides discreet care for working professionals, and our transitional step-down program supports reintegration into daily life. A dedicated family program offers education, healing, and tools for healthy family dynamics.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.