Club Pilates

Reviews

• JH

  Journey Hunter

  1 day ago
  1.0
  Do not sign up here unless you want your money stolen. They make it super easy to join, but when you try to cancel, they turn into a complete nightmare. I followed their cancellation policy exactly, gave them plenty of notice, and they STILL charged my card for another month. When you call to get your money back, nobody answers, or they just blame "corporate policy." The customer service is non-existent and they will sneak hidden fees into your account without telling you. It's a total trap. Save your time and your money and go literally anywhere else. Absolute joke of a business.
• JM

  Jun Makai

  1 day ago
  1.0
  I would never go here if I were you If I would have known, all of these problems would have emerged I would have never tried Pilates. THIS IS A SCAMMMMM When I signed up, I was given only a very vague verbal explanation of the membership terms and cancellation policy. I was never clearly shown the full contract before my card was charged, and I do not remember signing or being walked through any paperwork that explained the commitment they later claimed I agreed to. Shortly after joining, my dad passed away. During that difficult time, I called to cancel my membership. I explained my situation and was told my card would be removed from my account and that everything would be taken care of. Based on what I was told, I believed my membership had been canceled. Instead, they continued charging my card. They have now taken $219 from me. Because I believed my membership had already been canceled, I missed two months of payments, and now they are demanding another $70 just to freeze my account. When I questioned everything, they claimed I had signed an agreement. However, I was never clearly shown the terms or given a proper explanation of the cancellation policy before being charged. I tried to resolve this privately by phone, but they refused to work with me or offer a fair solution. In my opinion, this has been one of the most misleading experiences I’ve had with a business. Please don’t rely only on verbal explanations. Read every document carefully before providing your payment information, and make sure you fully understand the membership and cancellation policies. MAKE SURE YOU SEE THE DOCUMENTS TOO BECAUSE THEY ARE NOT PRINTED OUT THERE ARE ON THE SCREEN INSTRUCTORS USE I am requesting that my membership be canceled, the $70 freeze fee be removed, and that the $219 taken from my account be refunded.
• DH

  Diamond H

  1 day ago
  1.0
  Posting from all my Google account because I can’t believe a business could operate like this. THIS PLACE IS A SCAMM. My father died I had to leave classes and now that want 300$ I would never go here if I were you If I would have known, all of these problems would have emerged I would have never tried Pilates. THIS IS A SCAMMMMM When I signed up, I was given only a very vague verbal explanation of the membership terms and cancellation policy. I was never clearly shown the full contract before my card was charged, and I do not remember signing or being walked through any paperwork that explained the commitment they later claimed I agreed to. Shortly after joining, my dad passed away. During that difficult time, I called to cancel my membership. I explained my situation and was told my card would be removed from my account and that everything would be taken care of. Based on what I was told, I believed my membership had been canceled. Instead, they continued charging my card. They have now taken $219 from me. Because I believed my membership had already been canceled, I missed two months of payments, and now they are demanding another $70 just to freeze my account. When I questioned everything, they claimed I had signed an agreement. However, I was never clearly shown the terms or given a proper explanation of the cancellation policy before being charged. I tried to resolve this privately by phone, but they refused to work with me or offer a fair solution. In my opinion, this has been one of the most misleading experiences I’ve had with a business. Please don’t rely only on verbal explanations. Read every document carefully before providing your payment information, and make sure you fully understand the membership and cancellation policies. MAKE SURE YOU SEE THE DOCUMENTS TOO BECAUSE THEY ARE NOT PRINTED OUT THERE ARE ON THE SCREEN INSTRUCTORS USE I am requesting that my membership be canceled, the $70 freeze fee be removed, and that the $219 taken from my account be refunded.
• NH

  Niyah H

  1 day ago
  1.0
  I would never go here if I were you If I would have known, all of these problems would have emerged I would have never tried Pilates. THIS IS A SCAMMMMM When I signed up, I was given only a very vague verbal explanation of the membership terms and cancellation policy. I was never clearly shown the full contract before my card was charged, and I do not remember signing or being walked through any paperwork that explained the commitment they later claimed I agreed to. Shortly after joining, my dad passed away. During that difficult time, I called to cancel my membership. I explained my situation and was told my card would be removed from my account and that everything would be taken care of. Based on what I was told, I believed my membership had been canceled. Instead, they continued charging my card. They have now taken $219 from me. Because I believed my membership had already been canceled, I missed two months of payments, and now they are demanding another $70 just to freeze my account. When I questioned everything, they claimed I had signed an agreement. However, I was never clearly shown the terms or given a proper explanation of the cancellation policy before being charged. I tried to resolve this privately by phone, but they refused to work with me or offer a fair solution. In my opinion, this has been one of the most misleading experiences I’ve had with a business. Please don’t rely only on verbal explanations. Read every document carefully before providing your payment information, and make sure you fully understand the membership and cancellation policies. MAKE SURE YOU SEE THE DOCUMENTS TOO BECAUSE THEY ARE NOT PRINTED OUT THERE ARE ON THE SCREEN INSTRUCTORS USE I am requesting that my membership be canceled, the $70 freeze fee be removed, and that the $219 taken from my account be refunded.
• JH

  Janiyah Hunter

  1 day ago
  1.0
  This is the biggest scam ever PLEASE DO NOT GO TO THIS PLACE EVERY they have no sense of of urgency Jalissa The manager over Montgomery has an attitude because almost $300 has been charged from my account And I have called multiple times to tell them to stop charging my card. I have picture evidence that we got off the phone and 10 minutes later. My card was charged and she said that she had no control over that.

Frequently Asked Questions About Club Pilates