20 20 Ophthalmic Associates

Reviews

• BT

  BL Taunton

  Aug 22, 2021
  5.0
  When I lived in Montgomery the only ophthalmologist I would see was Dr. Young. I was always treated well by the staff, Dr. Young himself is very professional and there is no doubt he truly cares about his patients and his work. Also, Ms. Carol who handles in-house contact fitting, ordering, etc. is very patient and kind and taught me as a 13-year-old boy how to properly wear my contacts. I miss the ease, accuracy, and professionalism of this practice; I have yet to find any practices in my area that I have been to that provide me even a fraction of the pleasure I used to experience from 20/20 Ophthalmic Associates and Dr. Young.
• TT

  Taylor Thornton

  Oct 3, 2019
  5.0
  When I first got my eyes checked I went to a chain shop. The prescription was not good and would strain my eyes. My mom said go to 20/20 so I did. Great advice they are so nice and professional. The prescription I got from there was perfect. When I eventually wanted contacts they showed me how to use them. Very patient! Over 10 years and I’ll never go anywhere else’s.
• AB

  Amanda Beshears

  Feb 25, 2013
  2.0
  I wear corrective glasses, and had gotten my first pair in the summer of 2009, because I experienced terrible headaches after reading for extended periods of time. As soon as I got my first pair of glasses, my headaches ceased and I was able to generally function normally. In January of 2011, I was referred to 20/20 Ophthalmic Group by my OBGYN, because I was experiencing a disturbing anomaly in my vision. When I visited 20/20, I told the intake nurse of my vision problems, and expressed concern that what I was experiencing at that time might be a 'migraine aura', brought on by my need of new glasses. The nurse told me that pregnant women shouldn't get new glasses, because of possible vision changes due to fluid retention. She told me that though I could get an eye exam for new glasses during that visit for an extra$25, that I should wait until after the baby was born. The doctor at 20/20 dilated my pupils, looked at my eyes, told me there was nothing wrong with me and sent me home. I drove myself home without any protective eyewear after dilation. After my visit to 20/20, I continued throughout the rest of my pregnancy to experience terrible, debilitating migraines. A few months later, in the summer of 2011, I called 20/20 to schedule an eye exam for new glasses. After they quoted me a price of $125, I told the receptionist at 20/20 that day that I would not get an eye exam there because my previous ophthalmologist's prices were much lower. The next week, while getting an eye exam at Hour Glass Optical from Dr. Floyd, I told him how I had put off getting glasses because what he nurse at 20/20 had told me about pregnancy and fluid retention, and about how I had been experiencing these terrible headaches since then. The doctor told me that fluid retention leading to vision changes was a very rare possibility, and that because of my headaches, I should have been fitted for new glasses the day I had visited 20/20 in January. Dr. Floyd fitted me for new eyewear, and I have not since had a headache while wearing them. Shortly after my visit with Dr. Floyd at Hour Glass Optical, 20/20 sent me a bill for $60.00. I called their office, explained how I had been underserved, and refused to pay the co-pay. Their 6 month billing delay was never satisfactorily explained to me. I finally was forwarded to their office manager, who refused to offer any accommodation, and insisted I remit the $60.00. I again refused. She sent my account to collections, and now I have a smudge on my credit report due to this office's negligence!

Frequently Asked Questions About 20 20 Ophthalmic Associates