The SouthNet Medical Clinic, located on the campus of Children’s & Women’s Hospital, offers convenient access to urgent care and primary care services for employees of USA Health and the University of South Alabama and their dependents, including spouses and dependents ages 18 to 26 with any USA Blue Cross plan. There are two separate clinics within the medical office, both open from 8 a.m. to 5 p.m., Monday through Friday.
SouthNet Quick Care clinic provides immediate care for the most acute conditions.
SouthNet Primary Care clinic offers employees preventative care services, such as age-appropriate cancer screenings, lab work, and immunizations. It also offers management of chronic diseases, such as diabetes, hypertension and depression.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.