Hadley Medical Center is a standout facility within Franklin Primary Health Center, known for its specialized services and clinical leadership. Home to Franklin’s dedicated rheumatologist, the center provides expert care for patients managing complex autoimmune and musculoskeletal conditions.
Hadley also houses Franklin’s Chief Medical Officer, a distinguished internal medicine physician renowned for delivering exceptional care in adult and geriatric medicine. With a focus on whole-person wellness and evidence-based practice, the center offers adult medicine, rheumatology, HIV/AIDS testing, behavioral health services, medical social work, and medication assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.