Our Freestanding Emergency Department (FED) is open to the public 24 hours a day, 7 days a week, to treat emergency medical conditions. The FED at UAB Medical West features experienced personnel, full-service diagnostic equipment, and 24/7 access for anyone in need of emergency medical care.
The UAB Medical West FED provides emergency services equivalent to a hospital-based emergency department (ED). The only difference is that the UAB Medical West FED is conveniently located closer to home instead of on a hospital campus. If there is a need for admission, the UAB Medical West FED will arrange transport via a local ambulance service to a hospital for admission.
Location
UAB Medical West Freestanding Emergency Department
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.