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UAB Medical West Freestanding Emergency Department

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About

Emergency Room
Our Freestanding Emergency Department (FED) is open to the public 24 hours a day, 7 days a week, to treat emergency medical conditions. The FED at UAB Medical West features experienced personnel, full-service diagnostic equipment, and 24/7 access for anyone in need of emergency medical care. The UAB Medical West FED provides emergency services equivalent to a hospital-based emergency department (ED). The only difference is that the UAB Medical West FED is conveniently located closer to home instead of on a hospital campus. If there is a need for admission, the UAB Medical West FED will arrange transport via a local ambulance service to a hospital for admission.

Location

UAB Medical West Freestanding Emergency Department
5300 Medford Dr, Hoover, AL
35244, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.