North Alabama Medical Center is located in the heart of Florence, Alabama, with medical campus locations throughout the Shoals area. This facility serves as a regional facility with more than 200 physicians on staff who represent more than 42 specialty areas of medicine. This 263-bed facility offers a wide variety of inpatient and outpatient services, including those offered at North Alabama Cancer Center, the OASIS Emergency Unit, and our Center for Women and Children. North Alabama Medical Center is the community’s only open-heart surgery site, with a complete line of medical and imaging services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.