Standing three stories tall, the 50,000-square-foot Mapp Family Campus Medical Office Building is home to Baldwin Family Medicine and USA Health specialty care providers uniquely qualified to meet the healthcare needs of people in the region. Within the facility, USA Health providers incorporate health and wellness strategies for patients along with traditional medicine. A demonstration kitchen allows them to engage patients in healthy-eating classes with the goal of helping people lead longer, better lives. A 24,000-square-foot ambulatory surgery center on the campus was completed in 2023.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.