#1 Medical Equipment Supplier In United States.
Our founder, Lonnie Dorcey, has a passion for families and their loved ones facing end-of-life care and that passion is what ultimately led him to start our company in January 2013. When Lonnie started IME he wanted to create a unique process driven company that would eventually be the industry leader in both services and products. We believe that we have accomplished both visions because of Lonnie’s leadership.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.