Alsana Birmingham provides eating disorder treatment in Birmingham, AL, for adults of all genders. We offer residential care, partial hospitalization (PHP) and intensive outpatient (IOP) programs in a supportive, gender-inclusive recovery community. Residential clients receive 24/7 nursing care.
We treat anorexia, bulimia, binge eating disorder, ARFID, OSFED and co-occurring mental health conditions. Our multidisciplinary team integrates medical care, nutrition counseling and therapy to support compassionate, individualized, whole-person healing.
We are in-network with most major insurance providers. Our continuum of care helps clients build recovery skills and maintain support as they transition between levels of treatment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.