Eyemart Express

Reviews

• DJ

  David Jerido

  Sep 21, 2026
  5.0
  My visit at this establishment was very helpful and engaging. The staff was super friendly and thoughtful on what I needed. They gave me a very detailed overview of the type of lenses I needed. Super helpful and informative. Great Job!
• SH

  Scott Heinzen

  Sep 19, 2026
  3.0
  Glasses in one hour! Hooray! NOPE. Later today? NOPE. Tonight? NOPE. OK Monday then, right? Still NOPE. Drill mount machine is broken. Bifocal machine is broken. Progressive machine is broken. BUT SOMEBODY IS WORKING ON IT NOW. So maybe later today or tomorrow then right?? NOPE. TWO WEEKS! What in the heck?? Take down the false advertising one hour lying signs then please. Sounds like they aren't really trying to fix the broken machines. Just like the McDonalds ice cream machine....
• DD

  Dr. K Davis

  Sep 12, 2026
  1.0
  Despite my desire to support this business, I regret to inform you that I am unable to do so. The doctor’s attention was lacking, and the staff’s responsiveness to providing the appropriate care was inadequate. The appointment was scheduled a month in advance for 12:00 PM, and we made arrangements in our schedules to be available for this appointment. Upon arrival, we were informed that we should have arrived at 11:30 AM. The staff’s responsibility lies in scheduling the appointment at 12:00 PM. However, the office refused to acknowledge their mistake and proceeded to schedule a month later. I am deeply disappointed in the lack of professionalism and ethical conduct exhibited by this establishment. Consequently, my family will seek alternative medical services that offer more reliable and attentive care.
• MH

  Makenzie House

  Jul 24, 2026
  3.0
  I have never had an issue with this place before. I've been coming for a few years and today it was awful. I called before I came because it is a drive for me and I thought I was speaking to a manager after the someone else was put on the phone. A week ago I got my frames replaced because they broke. I got a year warranty and wasn't expecting to have to use it. I go to grab my glasses out of the case and they break as soon as I open them to put them on. The ear piece had pulled out from the socket by the physical frame and I called ahead of time to see if they could replace them. I was told that I could come in and get them replaced or choose a different frame either same price or cheaper or pay the difference. When I arrived I was told that the person I spoke to was a "lab manager" and he didn't know much. Then proceeded to tell me that the general manager would not answer the phone nor text on off days. I would have to commute back tomorrow if I wanted anything else done. So therefore I had to use my warranty up on frames that continue to break.
• MR

  Misti Rasmussen

  Jul 21, 2026
  5.0
  If I could give them 10 stars, I would. I jumped into Lake Martin with my glasses on and didn't have a back up pair. I called before we made the drive, and they were so friendly. I arrived and got immediate assistance, picked out my glasses, and they were ready in 33 minutes. They also gave me a tip on getting a coupon, so the price was very reasonable.