Regional Medical Center (RMC) Health System is the largest not-for-profit healthcare provider in Northeast Alabama. With more than 2,000 employees and over 200 primary care and specialty physicians, RMC provides comprehensive inpatient and outpatient care in cardiology, oncology, orthopedic/joint replacement, emergency care and rehabilitation services. RMC Women’s & Children’s Pavilion in Anniston welcomes more than 2,000 newborns each year and was the first designated baby-friendly hospital in Alabama.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.