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The flagship club in our network, the East club is where it all began over 35+ years ago. This 100,000+ square foot multipurpose facility offers activities for all members of your family. The East Club features a pool, indoor tennis, and racquetball courts. There are programs and services for all interests and ages; swim lessons, martial arts, summer camp, yoga, ZUMBA®, massage, tanning, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.