Gold's Gym Austin Westlake

Reviews

• DE

  Deniz Ergezer

  2 days ago
  1.0
  The equipment is not well maintained, and the overall hygiene standards are not satisfactory. There is a strong, unpleasant odor inside the gym, which makes training uncomfortable. I hope management takes this feedback seriously and improves the ventilation and cleanliness.
• OO

  Office Operations

  Mar 23, 2026
  1.0
  Front desk people were extremely rude.
• XB

  Xan Bauer

  Mar 14, 2026
  5.0
  Was cautious about this location after reading reviews but I have been positively surprised. Hygiene: I’ve never felt grossed out in the main area or the locker rooms. I regularly see staff walking around and cleaning down equipment in the mornings. That being said, it’s a gym full of sweaty people. Equipment: Some of the machines are down for maintenance, but much less than I see other reviews mention. In the mornings I rarely have to wait the equipment I need and people don’t mind if you work in between their sets if you ask nicely. It’s not a “fancy” gym so don’t expect a sauna, pool, etc. However it has what you need for a good workout. TVs: Not important to me but I’ve seen multiple reviews mention them. There are more than enough TVs. One or two are playing Golds ads and their music station, but the rest are playing sports talk shows. Staff: Like everyone else has said, staff are chill and friendly. Overall: Great budget gym. Has what you need, facility is clean, staff is nice.
• KP

  Katrina Pacher

  Mar 9, 2026
  1.0
  As others have said, cancelling your membership here is extremely frustrating. I thought my membership had been cancelled months ago, but recently found out a tab had been running the entire time. I hadn’t stepped foot in the gym for months and had no idea charges were continuing. I understand memberships are billed regardless of usage, but I believed my account had been closed and I didn’t even have a card on file during that time. When I called to resolve it and make sure the membership was cancelled, I still had to pay the balance that accumulated over the months plus another full month on top of it. Overall a very frustrating experience.
• JC

  Jason Cazes

  Feb 25, 2026
  1.0
  Front desk staff is mostly pleasant, but the facility is dumpy and the membership policies are predatory - make sure you know what you're signing up for as it's difficult to get out of the membership and they'll continue charging you well after you cancel due to notice requirements. The machines are ancient, bathroom was always a mess, and temperatures are sweltering in the summer.