H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 701 Capitol Of Texas Hwy in West Lake Hills, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
We are new to Texas. We have come from a country that does not offer self checkouts. We needed some assistance and Ashley came to us, hands in pocket, pressed some buttons and walked away. She never said anything so we told her our country doesn’t offer that service. She never acknowledged us. We didn’t see what part was the scale so we asked her again to show us. Hands in pockets, she walked over, pointed to the scale and walked away. When we were walking out, we wanted to ask her not to be so dismissive as we just needed some help. However, she was on her phone and didn’t look up when we approached her, so we just asked her what her name was and walked out. Come on HEB! You need to train your staff to be helpful!
TD
Todd DeLaughter
Jun 24, 2024
5.0
One of the best service providers I work with. CJ and the team handle a huge volume of work and they are always polite, efficient and helpful, whether prescriptions, vaccines or any other topic. I never look beyond HEB Pharmacy in Westlake for my pharmacy needs.