H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 18611 Eastfield Drive in Webster, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Absolutely horrendous experience. They filled the wrong level of my prescription. Their screen was out on the drive-thru so I didn't look at the prescription. That part is my fault. It was in a bag. They filled it for me forever. I didn't assume they did something wrong. I've gotten home with it. I opened the bag. It's wrong and all they can say is oh sorry. What a horrible horrible way to handle customer service. This is pathetic
AP
Alicia Perez
Oct 23, 2025
5.0
Genesis the Pharmacist filled one of my prescriptions on short notice no questions asked. I was prepared to pick up the following day and she offered to fill right away. This kind of customer service makes my day.
DB
David Banuelos
Aug 19, 2025
5.0
This place is way better than pharmacist at Westheimer and Kirkwood they're terrible
JM
Julia Marks
Feb 14, 2025
1.0
This was my go to pharmacy for a while, until recently. I had a prescription I needed to fill that was close to having the refills be expired, I requested the refill, but realized I would not be back from out of town in time to pick it up before they restocked it. I called the pharmacy and they agreed to hold it for a couple of additional days. It was understood that I would be picking it up on a certain day. On that day I arrived at the pharmacy at 4 o'clock and they said that it was already restocked that morning and the head pharmacist said that there was nothing they could do. They never said that I needed to be there by a certain time before it would be restocked, I was under the impression I had until the end of the day to pick it up, because why wouldn't I if they never said otherwise? They had a very "oh well" attitude about it. I will be filling my prescriptions elsewhere from now on. If they honestly cared about their patients they would have handled this situation differently.
H-E-B Pharmacy is located at 18611 Eastfield Drive, Webster, TX 77598, United States.
What are the operating hours of H-E-B Pharmacy during weekdays?
H-E-B Pharmacy is open from 8:00 AM to 8:00 PM, Monday through Friday.
Does H-E-B Pharmacy offer pickup and delivery services?
Yes, H-E-B Pharmacy offers both in-store pickup and delivery services for your convenience.
What types of payment does H-E-B Pharmacy accept?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
Is an appointment required to access pharmacy services at H-E-B Pharmacy?
No, appointments are not required to use pharmacy services at H-E-B Pharmacy.
Which vaccines does H-E-B Pharmacy provide?
H-E-B Pharmacy provides routine childhood and adult immunizations, including the COVID-19 vaccine.
How can I find more information about H-E-B Pharmacy services online?
You can visit their website at https://www.heb.com/pharmacy/common/landing for detailed information about available pharmacy services.
Are there ATM services near H-E-B Pharmacy?
Yes, nearby ATMs include The Exchange Network, Coinme, and the HEB ATM, offering convenient access to cash.
What dining options are near H-E-B Pharmacy?
Nearby dining options include In-N-Out Burger, Dave's Hot Chicken, The Taco Stand, and Parry’s Pizzeria & Taphouse for a variety of fast food and restaurant choices.
What retail and shopping centers are close to H-E-B Pharmacy?
Nearby retail locations include Baybrook East shopping center, La-Z-Boy of Webster furniture store, and the H-E-B grocery store, ideal for shopping before or after your pharmacy visit.