H-E-B Pharmacy

Reviews

• JC

  Julie Coyle

  4 days ago
  5.0
  Always fast and great customer service
• RM

  Rebecca Multhup

  Nov 3, 2025
  1.0
  I told I could pick my prescription up on Saturday went in. It wasn’t ready. They only had partial so she didn’t give me the partial. I said I’ll wait for the whole thing. She said it’ll be ready on Monday so come on Monday. I called in the morning and said you’re supposed to be getting a shipment in for this medication and I was told to call so you know I’ll be getting it today. so I called later in the day and put the prescription number to check the status and they said it was working on being filled so I went in at almost 3 o’clock. The girl at the counter same one said that it’s it’s still only partial. Let me check with the pharmacist so she went back to the pharmacist came back and said well we don’t have it as well. Do you know when you get it? God hold on and she went back and asked the pharmacist came back and said maybe Friday if she just ordered today so we don’t know so I took the 26 pills and I said well I’ll check back on Friday. She goes OK customer service needs to be worked on. Today is November 7, 2025. I just went to pick up the prescription that I had been waiting for. I walked in and said I’m here to pick up a prescription last name Multhup, Koda, She said date of birth. I said you have to look it up by the name. You have the wrong date of birth. It’s a dog. And she proceeded to say well I wish I would’ve known that first I just said well why are you guys so miserable all the time? And she just rolled her eyes. Her name is Brianna the cherry person you have working at the register that put everyone in a mood. I will also be writing formal complaints against her
• LW

  Lauren W.

  Oct 21, 2025
  1.0
  My son’s meds are usually filled on time. However, he has one that is hard to get cause of a shortage on it. Unfortunately the automated system does not let you know it’s out of stock, which I suggested to the girl talking today asking why then don’t do it. Then there was a rude pharmacist shaking his head when I was asking why and looked my directly in the eye as he did it. Mansfield store always goes out of their way to confirm they have it and fill It that day. I will be transferring all his medication to Mansfield and drive the extra 10 miles. Do better, Waxahachie. Your employees are perfectly fine being rude to their customers.
• CC

  Carl Crenshaw

  Oct 11, 2025
  5.0
  Very impressed with the service
• AE

  A E

  Aug 14, 2025
  5.0
  I called the HEB Pharmacy to check if a vaccination was covered by insurance. They took the time to verify the information and I really appreciated that level of service. Their immunization clinic was clean, organized, and as painless as possible (physically and mentally). The entire pharmacy was fully staffed and running smoothly. I'll continue to come back for immunizations and prescriptions.

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