LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Customers consistently praised the staff, particularly Latoya and Jennifer, for their friendliness, helpfulness, and professionalism.
Customer Service
The business received high marks for excellent customer service, with many reviews highlighting the staff's willingness to assist and address customer needs.
Product Knowledge
Staff demonstrated strong product knowledge, providing valuable advice and assistance in selecting glasses and frames.
Overall Experience
Many customers reported a positive overall experience, expressing satisfaction with the service and the quality of their purchases.
KC
Kurt Clanton
Nov 11, 2025
5.0
Jennifer was able to get my glasses adjusted after an unmentioned company tried multiple times! Awesome service! Thanks again Jennifer!!
MD
markham dossett
Nov 10, 2025
5.0
I went in to replace a pair of sunglasses and was met with exceptional costumer service from a nice Lady named Latoya. She knew exactly what I wanted and where it was and all the other team members were delightful as well.
ST
Sue Tweedle
Nov 10, 2025
5.0
Exceptional Experience!
I had an exceptional experience at LensCrafters in the Richland Mall. From the moment I walked in, every employee went out of their way to be courteous and helpful! While waiting on my glasses to be repaired, the employees were so nice! They repaired my glasses quickly and were more than reasonable on the price! I definitely recommend this location!!
KK
Kimberly Keen
Nov 2, 2025
5.0
Harold was incredibly helpful and knowledgeable. He provided me with excellent customer service and went beyond my expectations with assisting me in correcting an error with my insurance verifications. I highly recommend his expertise to anyone looking for the best service in purchasing quality eyewear in the Waco area.
CH
Chris Hayes
Nov 1, 2025
5.0
Latoya helped me with a Oakley sunglasses purchase and safety glasses. She was knowledgeable and friendly. She asked what I wanted for each pair and offered good advice for my purchases. Both pair were prescription and she worked with my insurance to meet my needs and get me a good deal. Thank you for all your help!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Waco offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in Richland Mall?
You can find eyewear from designer brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more.
Does LensCrafters accept vision insurance, and if so, which plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment options are available at LensCrafters Waco?
LensCrafters accepts various payment options such as American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters in Waco, TX?
LensCrafters is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via their appointment link at https://www.eyeexamsnow.com/TexasFlow with their store specific details.
Is there in-store pickup available for products at LensCrafters?
Yes, LensCrafters offers in-store pickup services for your convenience.
What nearby dining options are available around LensCrafters in Richland Mall?
Nearby dining options include Pei Wei Asian Express, Chick-fil-A, Italia Express Waco, Subway, and Dippin' Dots ice cream shop, all conveniently located near LensCrafters.
Are there family-friendly stores near LensCrafters at Richland Mall?
Yes, there are several family-friendly stores nearby such as Gymboree, Aéropostale, Kids Foot Locker, and Journeys offering children's clothing and shoes.
What entertainment options can I find near LensCrafters in Waco?
Nearby entertainment includes Tilt 211 amusement and water park, FX Games video game and comic book store, and EntertainMART music and DVD store.