LensCrafters

4.9
736 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6001 W Waco Dr, Waco, TX
76710-6301, United States

Hours

Reviews

4.9
736 reviews
5 stars
703
4 stars
12
3 stars
3
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Latoya and Jennifer, for their friendliness, helpfulness, and professionalism.

Customer Service

The business received high marks for excellent customer service, with many reviews highlighting the staff's willingness to assist and address customer needs.

Product Knowledge

Staff demonstrated strong product knowledge, providing valuable advice and assistance in selecting glasses and frames.

Overall Experience

Many customers reported a positive overall experience, expressing satisfaction with the service and the quality of their purchases.
  • KC
    Kurt Clanton
    Nov 11, 2025
    5.0
    Jennifer was able to get my glasses adjusted after an unmentioned company tried multiple times! Awesome service! Thanks again Jennifer!!
  • MD
    markham dossett
    Nov 10, 2025
    5.0
    I went in to replace a pair of sunglasses and was met with exceptional costumer service from a nice Lady named Latoya. She knew exactly what I wanted and where it was and all the other team members were delightful as well.
  • ST
    Sue Tweedle
    Nov 10, 2025
    5.0
    Exceptional Experience! I had an exceptional experience at LensCrafters in the Richland Mall. From the moment I walked in, every employee went out of their way to be courteous and helpful! While waiting on my glasses to be repaired, the employees were so nice! They repaired my glasses quickly and were more than reasonable on the price! I definitely recommend this location!!
  • KK
    Kimberly Keen
    Nov 2, 2025
    5.0
    Harold was incredibly helpful and knowledgeable. He provided me with excellent customer service and went beyond my expectations with assisting me in correcting an error with my insurance verifications. I highly recommend his expertise to anyone looking for the best service in purchasing quality eyewear in the Waco area.
  • CH
    Chris Hayes
    Nov 1, 2025
    5.0
    Latoya helped me with a Oakley sunglasses purchase and safety glasses. She was knowledgeable and friendly. She asked what I wanted for each pair and offered good advice for my purchases. Both pair were prescription and she worked with my insurance to meet my needs and get me a good deal. Thank you for all your help!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.