Planet Fitness

4.3
1020 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1705 Pat Booker Rd, Universal City, TX
78148, United States

Hours

Reviews

4.3
1,020 reviews
5 stars
677
4 stars
170
3 stars
65
2 stars
28
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, creating a welcoming atmosphere.

Cleanliness

The gym is generally reported as clean, but there are ongoing issues with the cleanliness of the men's restroom and locker room areas.

Equipment Availability

Customers appreciate the availability of equipment, though some noted that certain machines are frequently out of order.

Billing Issues

Several reviews highlighted frustrations with billing practices, particularly regarding membership cancellations.

Atmosphere

The gym has a positive atmosphere, with many customers enjoying the environment and layout.
  • ST
    Silky Tofu
    2 days ago
    3.0
    Although I love the staff and the workout areas, the locker room (old and dirty lockers) needs much attention. The shower area is usually wet and smells moldy, especially when compared to other PF locations with remodeled (nice) shower stalls, which is much needed here and overlooked a few summers ago for a remodel that mostly was for new wallpaper.
  • AT
    Ahmed Thabet
    Nov 15, 2025
    5.0
    Karla is such a wonderful manager! Made my wife and I feel welcome and connected! We're buying a house close to this location!
  • JI
    JT Izzey
    Oct 31, 2025
    5.0
    I've been lifting for over 25 years, and I must say, this Planet Fitness exceeded my expectations. It’s got everything you need for an efficient, no-nonsense workout — tons of machines, a nice selection of dumbbells, plenty of cardio options, and you don’t have to fight for equipment. On top of that, they’ve got hydromassage chairs, tanning beds, and a red light therapy machine…where else are you getting all that for $25 a month. The gym was clean, the layout made sense, and the staff actually kept things picked up. For someone getting back into training and trying to stay injury-free, it’s perfect.
  • LS
    Lindsey Stroud
    Oct 7, 2025
    1.0
    Just moved here and my first interaction with the older front desk man with long curly hair was kinda abrupt & rude and so I walked out, I miss the Colorado gym I came from, staff was smiley and polite every time.
  • SG
    Steve Garcia
    Sep 19, 2025
    3.0
    Loved the atmosphere but they need more weights

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Universal City, TX?

The Planet Fitness in Universal City, TX is open 24 hours every day of the week, with some limited holiday hours.

Where is the Planet Fitness location in Universal City, TX?

Planet Fitness is located at 1705 Pat Booker Rd, Ste 216, Universal City, TX 78148, USA.