SoundLogic originally began in 1998 as a small department within ENT Associates of East Texas. We have grown over the years, changing our name to ENT Associates of East Texas Hearing Aid and Balance Center in 2007 and becoming one of the premier providers of hearing devices in East Texas. We are staffed by licensed Audiologists, all of whom hold a Doctor of Audiology degree. We offer digital hearing devices in a variety of styles and price points from five of the primary hearing device manufacturers: Oticon, ReSound, Starkey, Widex, and Phonak. We provide hearing tests, custom hearing protection and swim molds, assistive listening devices for TV, and amplified alarm clocks and telephones, as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.