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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client, focusing on delivering independence and self-reliance.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 1127 N NE Loop 323, Tyler, TX 75708, USA.
What are the business hours for National Seating & Mobility in Tyler?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Does National Seating & Mobility offer clinical support?
Yes, they provide flexible and highly professional clinical support to physicians and therapists.
Which services are offered by National Seating & Mobility?
They offer Remote Evaluations and Service & Repair for mobility solutions.
Is National Seating & Mobility wheelchair accessible?
Yes, the location has a wheelchair-accessible entrance.
Can customers shop in-store at National Seating & Mobility?
Yes, National Seating & Mobility offers in-store shopping.
What nearby places can assist customers visiting National Seating & Mobility?
Global Mailing Services Inc offers shipping services, and Bobcat of North Texas - Tyler provides machine and tool rentals nearby, which can be helpful for clients or caregivers needing related services.
What nearby recreational or event venues can visitors explore around National Seating & Mobility?
Visitors can check out the R&R Event Center for concerts and events, located near National Seating & Mobility in Tyler.
Are there nearby fuel stations for convenience when visiting National Seating & Mobility?
Yes, an Exxon gas station is nearby, providing fuel and convenience services for visitors.