Brand Certified
Home Instead
4.8(47 reviews)
Certified by Home Instead • Mar 01, 2026
Business Details
921 Shiloh Rd Suite B300, Tyler, TX
75703, United States
Certified by Home Instead • Mar 01, 2026
(903) 492-5571
Certified by Home Instead • Mar 01, 2026
https://www.homeinstead.com/home-care/usa/tx/tyler/757/
Certified by Home Instead • Mar 01, 2026
About
Certified by Home Instead • Mar 01, 2026
Home Health Care ServiceSenior Citizen Center
Home Instead provides personalized, non-medical in-home care for older adults in Tyler, TX. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Tyler and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Home Instead • Mar 01, 2026
Hours
Certified by Home Instead • Mar 01, 2026
Reviews
4.8
47 reviews
5 stars
44
4 stars
1
3 stars0
2 stars
1
1 star
1
- CHCharlotte HobbsNov 22, 20255.0Great company and the office staff are amazing. A company that puts our seniors, their families and employees first.
- CFCindy FarleyNov 20, 20255.0Positive attitudes and friendly welcome. I’ve have only been in town for a few days and I’ve heard great things about Home Instead from a nurse in the community. She praised them for the standard of care they expect to the company being great to work for.
- JFJacob FifeNov 19, 20255.0If you need in home care look no further you have found it! Special thank you to Tori for her patience and guidance answering all our questions and concerns.
- WNWylie NoiseNov 19, 20255.0Home Instead Tyler Texas has completely changed our family’s life. When you’re searching for trustworthy, compassionate in-home senior care in Tyler, it can feel overwhelming—but Home Instead made everything feel safe, personalized, and full of hope. Their kindness, professionalism, and dedication to quality care are unmatched. I especially want to recognize Megan Graham, who is truly the heart of this Home Instead location. Megan has a gift for understanding people on a deep level. The way she matches caregivers to clients is nothing short of incredible—she listens, she cares, and she makes sure every family feels supported. You can tell she genuinely loves helping seniors remain independent, comfortable, and respected in their own homes. Because of Megan, we were paired with a caregiver who felt like part of our family from day one. That level of connection is rare, and it’s exactly why Home Instead is the best home care agency in Tyler, Texas. If you need dependable, compassionate home care for seniors, or if your loved one deserves the highest level of support, I cannot recommend Home Instead Tyler Texas enough. Their team brings comfort, dignity, and peace of mind when you need it most.
- RGRussell GrahamNov 19, 20255.0Home Instead Tyler Texas has been absolutely outstanding in every way. If you are looking for reliable, compassionate, and professional in-home senior care in the Tyler area, this is the place to go. Their team goes above and beyond to support both clients and families. I especially want to recognize Megan Graham, who is truly the best at what she does. She has an incredible talent for matching caregivers with clients based on personality, care needs, and comfort level. Her attention to detail and genuine care make the entire experience smooth and stress-free. I also want to highlight Jerry in HR, who consistently brings in high-quality caregivers and keeps the hiring process running efficiently. You can tell he cares deeply about building a strong, dependable team. Home Instead Tyler Texas sets the standard for exceptional senior care, caregiver support, and customer service. Highly recommend them to anyone needing trustworthy home care services in East Texas.
Frequently Asked Questions About Home Instead
Do you offer 24/7 care?
Yes!
What is your process for ensuring my family member's safety?
We are the most selective in the east Texas region when it comes to who we hire; including lifetime background checks, pre-employment drug testing, and vetting questions. We conduct regular quality assurance visits and caregiver trainings.
What tips do you suggest if I am considering home care for myself or my loved one?
It is daunting, isn't it? Don't over-think it. Focus on safety first. Listen to your instincts.
Installing cameras in appropriate spaces in the home can give you confidence and peace of mind. It protects everyone - especially if you are dealing with a dementia situation.
Don't go too cheap on the service you select or skimp on your schedule. You pay or you pay.
What methods of payment do you accept?
We accept private pay, longterm care (LTC) policies, and VA benefits.
I am a veteran. How do I know if I qualify for any resources?
Call us! 903-258-9061
Do you do dementia specific training?
Yes! It is vital our caregivers are trained in understanding how to work with dementia patients.
Are you bonded & insured?
We have robust insurance. As a franchisee, we are held to a high standard on this which is monitored regularly by home office. Locally, we use Bosworth & Associates and love working with their team.
Does Home Instead offer 24/7 home care services?
Yes, Home Instead provides 24/7 senior home care services.
What measures does Home Instead take to ensure the safety of my family member?
Home Instead is very selective with hiring, including lifetime background checks, pre-employment drug testing, and caregiver vetting. They conduct regular quality assurance visits and caregiver training.
What payment methods are accepted by Home Instead?
They accept private pay, long-term care (LTC) policies, VA benefits, as well as payment by check, Discover, Mastercard, and Visa.
Is Home Instead bonded and insured?
Yes, Home Instead has robust insurance and meets high franchisee standards monitored by the home office, working locally with Bosworth & Associates.
Does Home Instead provide dementia-specific caregiver training?
Yes, caregivers receive specialized training to work effectively with dementia patients.
What type of senior care services does Home Instead offer in Tyler, TX?
They offer respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions.
What are the business hours for Home Instead in Tyler, TX?
Home Instead operates 24 hours a day, 7 days a week, every day of the week.
Which nearby medical facilities are close to Home Instead that clients might visit?
Nearby medical facilities include Jordan Health Services hospital, Tyler Family Dentistry, and Preddy Chiropractic among others, providing convenient access to complementary healthcare services.
Are there nearby retirement or assisted living facilities to Home Instead?
Yes, nearby facilities include Atria Copeland, which is both a retirement home and an assisted living facility, useful for clients considering alternative or supplementary care options.
What nearby parks and recreational spots are close to Home Instead for clients to visit?
Clients can visit Rose Rudman Park and Waterford Park, Tyler, Texas, to enjoy outdoor activities and relaxation before or after their appointments.
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