Eyemart Express

Reviews

• BB

  Brian Boatman

  5 days ago
  5.0
  The perfect prescription experience! Came in and in less than 30min a very pleasant young lady helped find the right frame, measured for progressive bifocals and wrapped the payment. In less than an hour I received a text saying the new glasses were ready to pick up at my convenience. Couldn’t ask for a better experience.
• AK

  Alissa Kinchen

  Mar 7, 2026
  5.0
  The entire experience was awesome the workers are great this is my first time ever dealing with glasses I was completely confused and overwhelmed my foster child is 3 years old and they sent me over to look I was greeted talked to they helped find the frames she was able to pick a color she has not taken them off sense she is comfortable in them I was told it was going to be a struggle to keep them on her. they are her magical glasses. And the time that it took to have them finished was mind blowing! done in the same day they took my paperwork and I picked them up at 3pm I want to give a big thank you !!
• DS

  daniel soest

  Mar 6, 2026
  5.0
  The optometrist right next door is great got me in within minutes of my set appointment time and new Rx in hand for contacts and eyeglasses within 30 minutes. Eye Eyemart Express also had very knowledgeable staff of what my insurance did and did not cover. I would say within 1 hour I had my appointment with the optometrist and ordered 1 year of contacts, and was able to purchase two frames only paying $50 copay at the optometrist and an extra $10 for the second pair of glasses. The optometrist also gave me a trial pair of contacts to wear out of the office for a 30 day trial before i buy. I have VSP through BCBS. would definitely recommend both locations. I will be going back to both yearly over where I used to go.(walmart)
• ID

  Irene D

  Feb 28, 2026
  1.0
  We experienced poor customer service with Maddie. My mom’s English isn’t very strong, and while I was assisting her over the phone, Maddie was unprofessional speaking loudly and showing frustration when she couldn’t locate my brother’s profile. The situation could have been easily resolved by suggesting that a new profile be created. When I went in person, she did not apologize and simply went to the back. The manager had to step in, and I hope Maddie receives better training in customer service and professionalism to ensure all customers are treated with respect.
• CZ

  cindy zavala

  Feb 22, 2026
  5.0
  Kimberly helped us on Saturday 2/21 she was so patient and kind. She explained our benefits and helped my daughter find a new pair of glasses. Overall she was a great associate. I appreciate her help and kindness. Even though it was a busy day we never felt rushed in any way.

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