Business Details
About
Mental Health ClinicPsychotherapyMental Health ServiceMental Health CounselorMarriage CounselorFamily Counselor
"The Woodlands Family Counseling Center provides mental health counseling for individuals, parents, and couples. This location has one counselor who specializes in ADHD, Tourette syndrome, and seeing parents of special needs children. Both in-office and telehealth sessions are offered. The therapist accepts some insurance plans and self-pay."
Location
The Woodlands Family Counseling Center
33300 Egypt Lane, The Woodlands, TX
77354, United States
Hours
Reviews
3.4
10 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
4
- D1daf3625 1Jun 21, 20241.0This is the second time I tried counseling here. The first time, I had a bad experience with a therapist who they have since let go. This time, I liked my therapist, but the front office staff and the management have been dishonest and dismissive. My therapist told me he was going to try and help me with a billing issue.When I talked to the receptionist, she rudely said that she had talked to him and the billing decisions were made at his discretion, and he had told her something different than what he had told me. When I informed her that I had just talked to him and found that to be unlikely, she sent a text with a different tone and stated that she was unsure of what had actually transpired and would have a manager call me. I messaged them everyday for a week and despite her assuring me that someone would contact me, no one ever did. When I told her I’d like to get this resolved so I could continue to see my therapist, she said my care was a priority, but their actions suggest otherwise. I really wish I had trusted my instincts and walked out and never returned after hearing her loudly complaining about patients to a therapist, who I am fairly certain is the owner. I have no problem with my therapist, but no one else I have dealt with there has treated me like a valued patient. I intend to speak with my insurance company about how they have treated me. In reference to the response below, no we never solved this issue because after many months and many promises, the office manager never returned my call.Hence the negative review. This business took the time to reply to this review, but they never cared to help me resolve my issue or make sure I was still able to see a counselor.
- ABAngelique BenefieldMay 22, 20245.0So far it has been a very positive experience for my wife
- DMDylan MayesOct 26, 20215.0Very professional, confidential, no-judgement, helpful. Overall a great experience so far
- FAFloyd AdcockNov 19, 20201.0Hard to reach anyone in this office. Finally set up an appointment for my daughter. After waiting 2 weeks for my initial appointment no one showed up on the virtual meeting. I called the office multiple times while waiting. Eventually I get a call back stating Andrea Mitchell, M.Ed., LPC reviewed my paperwork and decided it was too high of a conflict situation and she would not see us. Now I am 2 weeks delayed and the holidays are approaching. Not sure why they did not read my paperwork before my appointment as I submitted it 2 weeks ago. Very disappointing and horrible communication.
- WTWayne TompkinsSep 13, 20205.0Best thing that I could have done in 2020! Strongly recommended!!
Frequently Asked Questions About The Woodlands Family Counseling Center
What types of counseling services does The Woodlands Family Counseling Center offer?
The center provides mental health counseling for individuals, parents, and couples, specializing in ADHD, Tourette syndrome, and support for parents of special needs children.
Can I have sessions both in-person and online at The Woodlands Family Counseling Center?
Yes, both in-office sessions and telehealth sessions are available.
What are the operating hours of The Woodlands Family Counseling Center?
The center is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is The Woodlands Family Counseling Center located?
It is located at 33300 Egypt Lane, Suite i-420, The Woodlands, TX 77354.
What payment options are accepted at The Woodlands Family Counseling Center?
The center accepts cash, Mastercard, and Visa payments.
Does The Woodlands Family Counseling Center accept insurance?
The therapist accepts some insurance plans and also offers self-pay.
Which nearby places could I visit before or after my appointment at The Woodlands Family Counseling Center?
You might consider visiting Serenity Skincare for beauty and spa services, or the Piano Factory for music and art classes.
Are there financial service providers near The Woodlands Family Counseling Center?
Yes, nearby financial services include All Accounts Consulting, Brightway, The Woodlands-Magnolia Agency, and mortgage brokers like April McDonald and Toby Robinson at CMG Financial.
What insurance agencies are located near The Woodlands Family Counseling Center?
Nearby insurance agencies include Farmers Insurance - Patrick Buckley, Allstate Insurance Agent Gordon Pena, VinCo Insurance, and Buckley Insurance Agency - Farmers.
How can I contact The Woodlands Family Counseling Center for more information or to schedule an appointment?
You can call them at +1 936-463-8185 or email info@twfcc.com. More information is available on their website https://twfcc.com/ and their Facebook page at https://www.facebook.com/woodlandsfamilycounselingcenter.