Community
Customers appreciate the supportive and welcoming atmosphere, highlighting the strong sense of community among members and staff.
Instructors
The instructors are frequently praised for their knowledge, motivation, and personal attention to clients, enhancing the overall workout experience.
Workout Effectiveness
Many reviews mention significant improvements in strength, posture, and overall fitness, with classes being described as challenging yet rewarding.
Variety of Classes
The diverse range of class formats keeps workouts interesting and caters to different fitness levels, which is well-received by attendees.
Customer Service
While most feedback is positive, there are some concerns regarding membership policies and additional costs for equipment, indicating room for improvement in customer service.