At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The facility is consistently reported as clean and well-maintained, with many customers appreciating the cleanliness of the gym and equipment.
Staff Friendliness
Customers frequently mention the friendly and welcoming nature of the staff, highlighting their helpfulness and positive attitudes.
Billing Issues
Several reviews express frustration with billing practices, including difficulties in canceling memberships and unexpected charges.
Equipment Availability
While many customers appreciate the variety of equipment, some report issues with broken machines and overcrowding, particularly during peak hours.
Customer Service
There are mixed reviews regarding customer service, with some praising the staff while others report negative experiences with management.
VC
Victor Daniel Catalan
Nov 12, 2025
5.0
Hell yeah
EF
Elias Flowers
Nov 8, 2025
4.0
The dressing rooms needed cleaning.
JH
john huff
Nov 5, 2025
5.0
Great gym! Friendly staff, never crowded, always has availability when we go for the black card area.
MM
Mea Mea
Oct 24, 2025
1.0
The billing services suck, literally comes across as theft. Every time I would try to cancel, the manager was never there miraculously. Every time you try to talk to someone about it, there's nothing they could oorrrr they are never thereee. At this point I really think that you should weigh your options before you go to any of these planet fitnesses. They literally only care about the money. They don't care about you You can be in the hospital for 5 months and guess what they're still drafting their money not even thinking about your account.. Yes it's clean yes it's a nice facility I'll give you that. But the fact that you can't get anywhere as far as billing goes is ridiculous. Everything is talk to the manager and talk to the manager. The manager's not there. News flash You cannot get in touch with a manager at your location because they're not ever there. It's literally coming across as theft. By the way if you canceled it has to process. So you'll be subject to being charged while it processed. oh no you won't get that back by the way while this processing. Also if you think a refund will happen it won't even. They literally will not..they will just let you use the facility. Why would I when you guys took my money and I don't even workout there...Just thought I'd let you know..
RK
Rodney Kimble
Sep 30, 2025
5.0
I love this gym!! The manager and all the employees really make me feel welcome when I work out!! My parents taught me that I need exercise to live a long life. I thank God for this gym and my parents!! My parents also taught me that doctors and their prescriptions extend our lives! My doctor wants me to work out!! Most of all my parents taught me to believe in the death, burial, and resurrection of God's Son Jesus for all sin!! God's Word the Bible says this in 1 Corinthians 15:1-4, Romans 10:9, 1 John 4:15. Hell is real and so is Heaven. If anyone reading this hasn't accepted Jesus as their Lord and Saviour talk to God right now. Say, " God I believe Jesus is your Son and He died for all my sins." Say, " He was buried and rose again the third day to give me Eternal life in Heaven." If you prayed that prayer you are saved forever friend!! Find a Bible based Church and join it so you can be water baptized and grow spiritually!!!