Dr. Catherine Ong, Optometrist, and Associates - Sugarland Vision Center
4.71071 reviews
Business Details
About
OptometryEye Care Center
Dr. Catherine Ong, Optometrist, and Associates - Sugarland Vision Center is your neighborhood eye doctor located at 1875 Highway 6 South. Your Sugarland eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Location
Dr. Catherine Ong, Optometrist, and Associates - Sugarland Vision Center
1875 Highway 6 South, Sugarland, TX
77478, United States
Hours
Reviews
4.6
213 reviews
5 stars
184
4 stars
8
3 stars
4
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is consistently described as friendly, helpful, and professional, with many customers praising their customer service skills.
Doctor Quality
Doctors, particularly Dr. Nguyen and Dr. Conrad, received high marks for their thoroughness, patience, and ability to explain procedures and options clearly.
Wait Times
Several customers reported long wait times for appointments, which negatively impacted their overall experience.
Customer Service Issues
Some reviews highlighted issues with customer service, including unprofessional behavior from certain staff members and dissatisfaction with pricing and policies.
Overall Experience
Many customers expressed satisfaction with their visits, citing a smooth process and positive interactions, though some had specific complaints that affected their willingness to return.
- CDChris DriscollNov 8, 20255.0This was my first time at this location. The people were friendly, my exam was fast and thorough, and the doctor was great. Highly recommend.
- LMLuis MoncadaNov 1, 20255.0Excellent staff very helpful and professional
- ATAmy TurkiOct 17, 20255.0Everyone was very friendly and helpful from initial greeting all the way to choosing my frames.
- ACarturo CabreraOct 4, 20251.0Gave me the wrong eye exam prescription and when i went back to get it fixed they refused. Never going back there again.
- GVGiselle VillarSep 24, 20255.0Smooth and easy. Adriana was outstanding doing some of the exams, and patiently and clearly letting me know extras and costs to prescription glasses. She has superior customer service skills! The doctor was very nice and thorough and likable explained in detail what is happening with my eyes and solution. I highly recommend them and intend to keep them and trusting them with my precious eye care!
Frequently Asked Questions About Dr. Catherine Ong, Optometrist, and Associates - Sugarland Vision Center
Where is Dr. Catherine Ong, Optometrist, and Associates - Sugarland Vision Center located?
The vision center is located at 1875 Highway 6 South, #800, Sugarland, TX 77478, next to Whole Foods in the Lake Pointe-Sugarland Vision Center.
What are the operating hours of the Sugarland Vision Center?
The center is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule an eye exam at this vision center?
You can schedule your eye exam online by visiting their appointment scheduling link provided on their website or featured message.
What languages are spoken at Dr. Catherine Ong's Sugarland Vision Center?
The vision center offers services in English, Spanish, and Vietnamese.
What payment methods are accepted at this eye care center?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What types of eye care services does the center provide?
They offer comprehensive eye exams focusing on vision changes, prescription updates, and overall eye health, including prevention and early detection of eye conditions.
Are there any notable places to visit near the Sugarland Vision Center?
Yes, the vision center is located next to Whole Foods Market, where you can shop for groceries and enjoy fresh bakery items. Nearby is also WFM Coffee Bar, a great spot for coffee and light meals.
If I'm visiting the Sugarland Vision Center, are there other health or medical services nearby?
Nearby health-related services include Dr. Jimmy Nguyen, Optometrist and Associates, IVX Health Infusion Center, and Pediatrix Surgery of Houston | Sugar Land.
Can I combine my visit to the vision center with some relaxation or beauty services nearby?
Yes, close to the vision center you'll find several beauty and spa options including Designs by Dana, Mani Pedi at the Isle, Emmanuel Salon, and Massage Heights.
How can nearby amenities like the FedEx Office or Amazon Locker assist me during my visit?
You can take advantage of nearby FedEx Office Print & Ship Center for printing or shipping needs, and Amazon Locker for convenient package pickup while visiting the vision center.