Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,388 reviews
5 stars
1,340
4 stars
24
3 stars5
2 stars1
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lesli, Samira, and Rebecca.
Efficiency
Many reviews highlighted the quick service and efficiency in handling repairs and purchases, with several customers noting fast turnaround times.
Atmosphere
The store was described as having a welcoming and pleasant atmosphere, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers in selecting the right eyewear and explaining options clearly.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor service experiences, particularly regarding communication issues.
- SJShante JamesJan 6, 20265.0Joy was friendly and understanding while resolving my issue.
- DGDavid GrimesDec 27, 20255.0Lesli was great with adjusting my sunglasses and helping me prescription prices!
- AMAdan MedinaDec 23, 20255.0They were fast and friendly. Leslie help us fix our glasses quick with no hesitation.
- DPDonsworth III PhilpottDec 13, 20255.0Phenomenal! I was warmly greeted upon arrival (not the standard retail outlit scripted type). I Came unprepared with needed information and the associate Tran was extraordinarily patient with me. I presented a host of uncommon issues. The manager, Joy appeared to take on the role as my advocate as opposed to someone just being tolerant and trying to make a sale. I was really impressed with the overall vibe in this store. Observing all the other employees interactions with customers and each other gave me the impression of being in a Pub. This space would be a great academic study on how to create the proper ambiance for retail.
- AAAliaDec 7, 20255.0I came here with my husband’s glasses from another place, his lens had popped out. Lesli was sooo nice and fixed it for free. Another place had told me that they couldn’t fix it because he was afraid he would break the frame. She opened the screw and put lens back in and then put it in a new screw. I will definitely come here when I need new glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
What are the store hours for LensCrafters at First Colony Mall?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located in Sugar Land, TX?
LensCrafters is located at 16535 Southwest Freeway, #230, inside First Colony Mall in Sugar Land, TX 77479-2323.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online through their appointment link available on their website or by visiting https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0750.
Does LensCrafters offer in-store pickup for their products?
Yes, LensCrafters offers in-store pickup for their products.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby optometrists or eyewear providers near LensCrafters?
Yes, nearby optometrists and eyewear providers include The Eye Professionals - Sugarland and Houston Eye Professionals, which customers might consider for additional eye care services.
What shopping and dining options are near LensCrafters at First Colony Mall?
Nearby shopping includes stores like Zumiez, Finish Line, JD Sports, and Dillard's. For dining, customers can visit Thirsty's smoothie bar, Cinnabon bakery, or Dippin' Dots ice cream shop.
How can the nearby Barnes & Noble bookstore benefit customers visiting LensCrafters?
Customers visiting LensCrafters can enjoy browsing or relaxing at nearby Barnes & Noble bookstore, which also features a coffee shop, making it a convenient stop before or after an eye care appointment.