LensCrafters

4.9
1376 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
16535 Southwest Freeway, Sugar Land, TX
77479-2323, United States

Hours

Reviews

4.9
1,376 reviews
5 stars
1,327
4 stars
24
3 stars
5
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Lesli, Rebecca, and Samira for their helpfulness and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive product knowledge, which helped customers make informed decisions about their eyewear.

Quick Service

Several customers appreciated the fast service, with many reporting quick repairs and efficient assistance during their visits.

Positive Atmosphere

The store was described as having a friendly and welcoming atmosphere, contributing to an enjoyable shopping experience.

Mixed Experiences with Eye Exams

While many customers had positive experiences with the staff, some expressed dissatisfaction with the eye exam process, citing dismissive attitudes from certain examiners.
  • EO
    Erica Ojeda
    Nov 14, 2025
    5.0
    I had a fast time
  • BB
    bigreVo
    Nov 10, 2025
    5.0
    Good place, Elmerson Lazo was a nice worker!
  • DR
    Donna Rice
    Nov 8, 2025
    1.0
    I bought glasses in October 2024 and they have been a pain ever sense. When I picked them up I was given only the lens, I asked where were the frames I purchased and they had to go look for them. After about 3 months bubbles started forming on my lens and I took them back to be corrected. This issue kept happening and was on my fourth replacement lens within 7 or 8 months. Also, every time I picked them up I was only given the lens, had to ask for my frames and waited until they found them. These glasses got so bad I started wearing glasses I had from 2021 (not purchased from lens crafter), because the Lens Crafter glasses were giving me headache, making me very dizzy and sick to my stomach (I never have have headache or get dizzy.) Plus Lens Crafter is ut ridiculous very expensive with poor workmanship!!! Lucky for new I purchased the warranty, but ridiculous had to us it or often.
  • SR
    Shamima Rahman
    Nov 5, 2025
    4.0
    Excellent and knowledgeable stuff.Will wait for the product ordered to arrive and complete the process.
  • DA
    D A
    Oct 22, 2025
    5.0
    Walked in as a referral and Leslie was a great help had me in and out with my sunglasses back to normal.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.