Kroger Pharmacy

Reviews

• CC

  Chris

  Feb 20, 2022
  1.0
  Insufficient staff produce long lines and wait times during common business hours. Krogers at Brazos Town Center further South never has this issue, as they use three employees to fulfill orders during popular business hours, two dedicated inside to registers and one for the drive through versus the one only at Krogers Sugar Land no matter how long the lines.
• EE

  Elle

  Aug 2, 2021
  1.0
  This location is hugely lacking in customer service. There is always inconsistency in filling prescriptions. One time I was told on the phone it would be $0 and when I checked out it was $280. The person told me the student quoted me $0 Bc she hadn’t ran it through my insurance company. Another time I had the wrong dosage filled from a prescription that was discontinued over a year ago. I hope their mistakes don’t end up hurting someone. It’s a cheaper location but you get what you pay for. Be careful and always check your medication, dosage, expiration date, etc!!! Bc the staff is not doing QA checks.
• JC

  Jimmy Coulson

  Jan 25, 2020
  5.0
  They know me and are always compassionate, while double and triple checking if my medication will cause any problems.
• LB

  Lale Bilir

  Aug 24, 2019
  5.0
  Always very courteous and helpful. We have been with them since the store opened at Sweetwater location. They are an efficient staff of people who care for the customers and their health.
• MM

  Matthew Cohen (MatTHEW)

  Jul 12, 2017
  4.0
  Rather nice, fairly fast. Only reason they get 4 instead of 5 stars, is because their cash prices, that I paid ALL of, for a couple years, in fact, before discovering generic Rx discount coupons, are much higher than other places, unless you get drugs in the $4 program. $4 = 4 stars.

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