H-E-B Pharmacy

2.7
50 reviews

About

Pharmacies
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 19900 Southwest Fwy in Sugar Land, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
19900 Southwest Fwy, Sugar Land, TX
77479, United States

Hours

Reviews

2.7
50 reviews
5 stars
16
4 stars
5
3 stars
2
2 stars
2
1 star
25
  • ME
    M Edu
    Sep 13, 2025
    4.0
    Not so bad
  • NF
    Norma Flores
    Aug 23, 2025
    5.0
    Always good customer service !
  • SX
    Sandra X
    Sep 26, 2023
    1.0
    Horrible service. It takes a long time to get the orders thru the drivethru. Shame on HEB....Please hire more people so I don't have to wait more than 20 minutes for my prescriptions.
  • BS
    Bianca Somoza
    Dec 16, 2021
    1.0
    This is by far the most slowest/laziest pharmacy I have ever had to deal with. Every single time I have gone to pick up a medication it is never ready. At minimum I have to wait 30-45 minutues. This entire staff needs training on professionalism and organization. They have ZERO sense of urgency. Do not waste your time because you will be dissapointed.
  • HA
    HappyGbengus A
    Jan 8, 2020
    1.0
    01/08/20 at exactly 4:20 I walked into the pharmacy and I saw two ladies who were busy attending to drive thru customers which is very well understandable that they do first come first serve. But my intent of writing this review is the poor customer service here, this particular Lady whose name tag reads JOY walked pass me 5times, she looked at me like I am invisible, I was expecting her to say "I will be with you shortly " but no! She just totally ignored my presence. I stood there for 15min unattended.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis