Kroger Pharmacy

Reviews

• EW

  Emily Wood

  Dec 23, 2025
  1.0
  Dealing with this pharmacy has been awful. They are hard to get ahold of and the drive through has taken quite a while every time I have been there. I refilled two prescriptions online (triple checked for this location) with a confirmation they would be ready yesterday. I show up yesterday to hear they hadn't gotten any notification of any refilled prescription for me.. After discussing the items I learned one was out of stock but was promised a refill ready today (it is urgently needed) and got a message in the afternoon today saying that it has been delayed until later tomorrow.... I then tried transferring my prescription to another pharmacy with more locations and which has the items I need in stock, ready to go and it really appeared that Kroger was not being cooperative. I called to check on the status after learning the new pharmacy hadn't received anything, and spoke with someone at Kroger who in a very unnecessarily rude tone said "I already faxed that over. Like a few hours ago.." Despite JUST getting off the phone with the new pharmacy who had gotten nothing. Now the new pharmacy has attempted to call Kroger to get a verbal transfer/verbal confirmation of the prescription. I am not sure if this pharmacy will comply with them in that way or not - but it certainly feels like a hostile environment. I am very disappointed with the lack of professionalism. The issue is ongoing and I really may not get my prescription on time because of how difficult Kroger has been.
• MC

  Misty Chambers

  Apr 21, 2022
  5.0
  Love this team!!! Seriously can not say enough about them! They take amazing care of me and my family.
• AR

  Anything Roam

  Apr 26, 2021
  1.0
  "We save our insulin syringes for our regular diabetic customers." Im so glad to see that the diabetic life that I am responsible to maintain is not as important as the others... no thats fine im sure skipping insulin cant be that bad right. What a joke. Great job being horrible back there especially you grandpa.
• AB

  Ashley Beeler

  Mar 6, 2019
  1.0
  I always have to call to get them to actually fill my prescriptions. I’ve given them two week days before and it still wasn’t filled.
• NG

  Nia Gomez

  Jul 26, 2017
  1.0
  Unorganized. No back ups when one employee is on vacation or out. Ridiculous wait time (5 hours plus)

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