Mission Statement
We believe that “Heart of Texas” is more than just a name — it’s our Mission. Heart of Texas Hospice personifies the highest quality of care that we provide to patients, their families, and our community when facing a life-limiting illness.
Our Philosophy
Our philosophy and culture are built around highly experienced hospice professionals who are experts in pain management and in providing support and counseling for patients and families.
Each patient’s situation is unique. Many of the problems, coping strategies and emotions are not. Our specialized experience can help patients and their families to accept reality, learn to effectively deal with problems and frustrations and maintain personal motivation and hope.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.