Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
258 reviews
5 stars
239
4 stars3
3 stars2
2 stars
4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their attentiveness and willingness to assist.
Product Selection
The store offers a wide variety of stylish frames, with many customers expressing satisfaction with the selection available.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the streamlined process for eye exams and frame selection.
Pricing
Customers found the prices to be reasonable and competitive, often noting the value received for the quality of products.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding appointment scheduling issues and inconsistent service quality.
- AHAndrew Ha6 days ago5.0Salesperson EXCELLENT. Entire staff friendly and helpful. Start to finish in less than 45 min. Great value and easy to understand pricing.
- BRBarbara RoughJan 1, 20265.0Have shopped Warby Parker for years for Rx glasses and sunglasses. Unique in excellent customer service people and policies, large selection of a variety of frames, received product is exactly as prescribed and ordered---this is the only place I consider for eyeglasses. Add reasonable pricing and great value and Warby Parker is the best!
- KCKathy CoxDec 28, 20255.0Great service, frame selection, location, and price point. The onsite optometrist and technology is exceptional. He has been able to help with my complex eye issues better than any other clinician ever has!
- TWThomas WisniewskiDec 23, 20255.0This was my first time shopping with Warby Parker. I will definitely go there again. Erica was my assistant and she was energetic and very helpful fitting me with frames and explaining the difference of the various lenses available to me. I rate her work with me as excellent. It was a pleasurable experience.
- JPJulie ParsonsDec 21, 20255.0I was greeted warmly by several employees as I walked through the door at Warby Parker. I had the opportunity to look around at frames and then Liz came over to help me. She was extremely friendly and helped me choose frames that looked good on my face shape. The pricing was excellent with my insurance. Overall excellent experience! I highly recommend Warby Parker and will definitely be back again!
Frequently Asked Questions About Warby Parker Southlake Town Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Southlake Town Square?
You only need your eyes to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription. If paying with an FSA or HSA card, bring it along. This cashless location accepts credit and debit cards only.
Does Warby Parker Southlake Town Square accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate out-of-network benefits. Coverage varies by location or plan. Details are available on their website.
Are measurements and adjustments offered at this location?
Yes, opticians can take necessary optical measurements and provide frame adjustments. All Warby Parker frames come with complimentary lifetime adjustments.
What is the return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lens returns and exchanges are accepted within 30 days if unopened.
Can I buy gift cards at Warby Parker Southlake Town Square?
Yes, physical gift cards are available for purchase online or in-store. E-gift cards are also offered for instant gifting.
What are the operating hours of Warby Parker Southlake Town Square?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Warby Parker Southlake Town Square provide online appointment bookings for eye exams?
Yes, appointments for eye exams can be booked online at their dedicated booking link for the Southlake Town Square location.
How do nearby places like the 'Lemongrass Salon And Spa' enhance my visit to Warby Parker Southlake Town Square?
After your eyewear visit, you can relax and refresh at nearby Lemongrass Salon And Spa, making your trip to Southlake Town Square a combined experience of style and self-care.
Can I visit 'TruFire Kitchen & Bar' near Warby Parker Southlake for a meal?
Yes, TruFire Kitchen & Bar is close by, offering a convenient spot for coffee, cafe treats, or a full meal before or after shopping for eyewear.
Are there sporting goods stores like 'Peloton' near Warby Parker Southlake Town Square?
Peloton is located nearby, so visitors interested in fitness and sporting goods can combine their eyewear shopping with a browsing or shopping trip at Peloton.