Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
240 reviews
5 stars
222
4 stars3
3 stars2
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide personalized care.
Quality of Products
Many reviews noted the high quality of glasses and sunglasses, with customers expressing satisfaction with the selection and affordability.
Efficient Process
The store was frequently described as efficient, with quick service during eye exams and frame selection, leading to a seamless shopping experience.
Positive Experience
Overall, customers reported having a pleasant and enjoyable experience, often mentioning the welcoming atmosphere and the ease of the purchasing process.
Appointment Issues
A few customers experienced issues with appointment scheduling and service delays, indicating room for improvement in this area.
- GNGary Neal3 days ago5.0I honestly do not know why you would get glasses anywhere else. Warby Parker has a large selection of frames and their staff here in Southlake are phenomenal.
- IBIrene Binyon6 days ago5.0I found the staff very helpful and knowledgeable. They knew just how to direct me on my purchase.
- JHJessica HoganNov 15, 20255.0Visited the store in the AM on 11/15/25 after having broke my current frames. I received quite possibly the best customer service from every single employee I came into contact with. Everyone was so eager to help and incredibly knowledgeable. Warby Parker knows exactly what they are doing when it comes to customer service!
- JDJill DarrowNov 10, 20255.0The entire staff is so kind and friendly! My husband and I had a great time receiving our yearly eye exams and purchasing new frames through Warby. Highly recommend this location!
- KGKathryn GallagherNov 4, 20255.0The Southlake location has the friendliest and most knowledgeable sales staff! I also received an eye exam from the optometrist on site. He was thorough and so very helpful. Excellent experience at this Warby Parker!
Frequently Asked Questions About Warby Parker Southlake Town Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Southlake Town Square?
You only need your eyes to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription. If paying with an FSA or HSA card, bring it along. This cashless location accepts credit and debit cards only.
Does Warby Parker Southlake Town Square accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate out-of-network benefits. Coverage varies by location or plan. Details are available on their website.
Are measurements and adjustments offered at this location?
Yes, opticians can take necessary optical measurements and provide frame adjustments. All Warby Parker frames come with complimentary lifetime adjustments.
What is the return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lens returns and exchanges are accepted within 30 days if unopened.
Can I buy gift cards at Warby Parker Southlake Town Square?
Yes, physical gift cards are available for purchase online or in-store. E-gift cards are also offered for instant gifting.
What are the operating hours of Warby Parker Southlake Town Square?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Warby Parker Southlake Town Square provide online appointment bookings for eye exams?
Yes, appointments for eye exams can be booked online at their dedicated booking link for the Southlake Town Square location.
How do nearby places like the 'Lemongrass Salon And Spa' enhance my visit to Warby Parker Southlake Town Square?
After your eyewear visit, you can relax and refresh at nearby Lemongrass Salon And Spa, making your trip to Southlake Town Square a combined experience of style and self-care.
Can I visit 'TruFire Kitchen & Bar' near Warby Parker Southlake for a meal?
Yes, TruFire Kitchen & Bar is close by, offering a convenient spot for coffee, cafe treats, or a full meal before or after shopping for eyewear.
Are there sporting goods stores like 'Peloton' near Warby Parker Southlake Town Square?
Peloton is located nearby, so visitors interested in fitness and sporting goods can combine their eyewear shopping with a browsing or shopping trip at Peloton.