The Good Feet Store

Reviews

• PB

  Pam Brown

  Mar 5, 2026
  5.0
  Lauren was very knowledgeable & informative regarding Good Feet’s products, & their benefits & effectiveness. She was very personable & effective. Loved & appreciated her knowledge, & ability to communicate. I’m sold.
• KH

  Keith Haselhorst

  Mar 5, 2026
  5.0
  As always, we are so appreciative of the kindness and professionalism we are met with at Good Feet! Thank you to Peggy and Lauren for making our visit to Good Feet a pleasure today!
• GG

  gilbert griffin

  Feb 18, 2026
  5.0
  Denise was absolutely fantastic! From the moment I arrived, she took the time to thoroughly assess my needs and clearly explain how the Three-Step Comfort System works. She walked me through each of the three arch supports, describing the specific benefits of each one and how they impact overall alignment, comfort, and support. Her attention to detail during the fitting process was impressive. She carefully evaluated my arch type, made thoughtful adjustments, and ensured the supports felt just right before finalizing the recommendation. I never felt rushed—she answered all of my questions with patience and expertise. Her professionalism, knowledge, and genuine care made the entire experience both educational and comfortable. By the end of the appointment, I felt confident that I was choosing the right solution for my feet. Denise’s thorough explanation and personalized approach ultimately convinced me to purchase the Three-Step Comfort System, and I’m very glad I did.
• BS

  Benjamin Smith

  Feb 9, 2026
  5.0
  The visit to Good Feet was a surprise from my wife. Upon arrival we were greeted by the staff and immediately welcomed in by Peggy. As Peggy explained the process, it was clear she was very knowledgeable and believed in the product. She made my wife and feel comfortable throughout the visit. She was cheerful, personable and entertaining. I’m a customer experience manager with my company and she exemplified great customer service.
• MM

  Michael McGiboney

  Feb 6, 2026
  5.0
  The friendly and dedicated staff at the Southlake Good Feet Store came to my rescue several years ago when I was developing serious foot pain that was having a very negative impact on my exercise and social activities. I have Parkinson's disease, fortunately I have remained very mobile and the PD has been well -controlled until the last couple of months. In November I began having more pronounced symptoms for my Parkinson''s disease and i was experiencing significant foot pain. A change in medication for my other issuess, but the foot pain remained. The resources provided by the Good Feet store in 2023 had ended all the pain I was having at that time, and that quickly suspected that I was a problem he had gone astray from the training. I called, Helen at the Southlake store and confessed I was likely "doing it wrong". I requested mercy and requested corrective RE-training and she happily agreed. Helen was extremely helpful as she asked me clarifying questions. She examined all of my inserts, cleaned or replaced them as needed. Helen re-measured my feet to verify everything i had was the correct size and fit. She checked out the boots, sneakers, and slip-ons I was currently wearing. We determined the Brooks sneakers I had purchased at a sporting goods store were in the same product line (Ghost) but had been redesigned and no longer met my needs. She suggested and provided a different model shoe from Brooks (Adrenaline GTS) it is the best fitting sneaker i have ever owned. I have narrow feet and it is very unusual to find i shoe that fits with adding additional inserts following the purchase. I really appreciate showing me these, I don't think I ever would've found them on my own. Good feet store provides and has provided Products for a while, However I know I certainly would not have fully appreciated the value and support from the good feet store without the infinitely patient and highly entertaining (like I think i am) guidance Helen provided me during the visit and the follow up afterwards. An additional but incredibly valuable Service must to verify that my wife and I both understood the instructions as provided. Thank you for your service, support and incredibly insightful/ gifted employee selections !!! Michael McGiboney

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