Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
702 reviews
5 stars
670
4 stars6
3 stars1
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Joanna received numerous accolades for her exceptional customer service, being described as friendly, knowledgeable, and helpful.
Quick Service
Many customers appreciated the fast service, with several mentioning same-day glasses and quick repairs.
Store Environment
The store was noted for being clean, well-organized, and welcoming, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right frames and lenses based on their needs.
- AAArya4 days ago5.0Joanna and Julio took great care of me and came to my rescue when my frame broke and I needed a quick same day turnaround.
- ZMzoran mirilo5 days ago5.0It's my first time at your place and I can tell you that I'm delighted. Joanna is a great professional and a very charming lady, who helped me get exactly what I wanted. Thank you
- JWJas WDec 30, 20251.0Today my friend Felicia visited the LensCrafters Southlake location to look at Meta glasses for herself after recently spending over $500 on Meta glasses for her son at this same store right before Christmas. While browsing, she noticed an employee named Joan signal to another coworker to watch her. Shortly after, that coworker approached her asking if she needed help. Felicia politely stated she was fine and suggested assisting the other customers who were already in the store ahead of her. Despite this, Joan continued to closely follow her throughout the store, making her feel uncomfortable and singled out. Felicia eventually asked to speak with the manager and explained the situation, expressing confusion as to why she received excellent customer service when she was spending money previously, but felt monitored and treated differently today. The manager did offer a $100 discount on frames, which was appreciated, but it does not erase how shaken and disrespected Felicia felt. As African American customers, we should not be made to feel judged or monitored based on the color of our skin. Felicia is a returning customer who was prepared to make another purchase, and no one should feel profiled while shopping. This review is being left to bring awareness and to encourage better training and accountability so this does not happen to others.
- JMJosh MehaffeyDec 29, 20255.0Live this location! Joanna is the absolute best and I wait just to see her. She’s helped me pick so many pairs of glasses. The staff at this location is the best of any LensCrafters I’ve been to, friendly and fast. Great selection of frames. Always come here!
- VGVanessa GraceDec 24, 20255.0I visited the store to see if they could help me out and fix my glasses. I needed a screw for the arm. I am not a customer of theirs, but they fixed my glasses anyway, free of charge. Thank you! Great customer service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and sells a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
What brands of eyewear are available at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Brooks Brothers, Bulgari, Coach, Giorgio Armani, Michael Kors, Oakley, Persol, Polo Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, and Vogue.
Can I schedule an eye exam appointment online for LensCrafters Southlake?
Yes, you can schedule your eye exam appointment online using LensCrafters' reservation link specific to the Texas Southlake location.
What are the operating hours for LensCrafters in Southlake?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for your convenience.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses you wear, and any questions you may have for the optometrist.
How can visiting nearby Shops of Southlake enhance my LensCrafters experience?
Since LensCrafters is located inside The Shops of Southlake, you can enjoy shopping at various retail stores, grab a meal, or visit other nearby establishments like Claire's for accessories or Yogurtland Southlake for a treat before or after your eye care visit.
Are there other optometrists nearby LensCrafters in Southlake?
Yes, nearby optometrists include EyesNow, Southlake Eyes Now, and Marc Babin, offering alternative options for eye exams and eyewear in the Southlake area.
What nearby amenities can I visit when going to LensCrafters in Southlake?
Nearby amenities include Central Park for outdoor activities, Coal Vines Pizza and Wine Bar for dining, and Central Market - Southlake for grocery shopping, making it convenient to combine errands or leisure with your eye care visit.