LensCrafters

4.9
662 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1251 E Southlake Blvd, South Lake, TX
76092-6478, United States

Hours

Reviews

4.9
662 reviews
5 stars
632
4 stars
6
3 stars
1
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Joanna, for their friendly, knowledgeable, and helpful service.

Quick Service

Many reviews highlighted the fast service, with several customers receiving their glasses or repairs in under an hour.

Product Knowledge

Staff demonstrated a strong understanding of products and options, helping customers make informed decisions.

Positive Atmosphere

The store was described as welcoming and enjoyable, contributing to a pleasant shopping experience.

Repair Services

Customers appreciated the ability to get quick repairs and adjustments, often without charge.
  • YC
    Yash Chhajed
    6 days ago
    5.0
    Joanna and Jessica were absolutely amazing! They were incredibly kind, patient, and highly knowledgeable. They walked me through the entire process and truly had my best interests at heart. I never felt oversold—instead, they suggested what was genuinely best for me and made sure I got the best value for every penny. They also took the time to help me find a product that fits my personality perfectly. I left the store with a great experience and glasses I love. If you’re visiting this location, definitely ask for them!
  • RT
    Ryan Tong
    Nov 11, 2025
    5.0
    Joanna was fantastic, super knowledgeable when it comes to frames and lens. Ask for her when you are there!
  • KB
    Katherine Brady
    Nov 4, 2025
    5.0
    Ms. Joanna was absolutely wonderful. Her attention to detail, and listening to what the customer (myself), wants and likes was, and is premier. I will definitely be coming back and bring my husband with me. Thank you Ms. Joanna.~ Kate Powers
  • TA
    TRIANA ALPHAEL
    Nov 1, 2025
    5.0
    Fantastic service and hospitality from Joanna and also the other team members here! Helped with switching out a pair of frames and made the whole process very convenient and pleasant for us!
  • VT
    Vibha Tyagi
    Oct 28, 2025
    5.0
    I had a great experience with the sales associate Mary in Southlake! She helped me fix my reading glasses, but above that, she was very gracious in her customer service during the whole process!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.