Club Pilates

Reviews

• XC

  Xiara Castellanos

  Nov 7, 2025
  2.0
  Three days without AC, but according to the statement, it’ll be fixed in about a week since there is no rush to fix it because the temperature will drop. You pay for a full service, which should be provided in its entirety. Not only do we not have AC, but it also smells bad 🫠. The membership cancellation policy requires 30 days' notice prior to your payment, and each class must be canceled 12 hours in advance. Otherwise, you will be charged a significant fee for not attending and not canceling before that time. However, they change schedules and trainers without giving you advance notice.
• JR

  jada rodela

  Oct 23, 2025
  1.0
  I want to preface this by saying my review isn’t about the workouts themselves, but about the staff and my first impression of this studio. I booked a complimentary intro session and showed up late by mistake — that part was completely my fault. However, when I walked into the lobby, the two front desk employees just stared at me without greeting or offering help. I had to initiate the conversation and explain the situation, but they responded very dryly that I was too late and would have to reschedule. Their tone and body language made me feel like I was a bother for even being there. I still rescheduled for another class, but honestly, I didn’t feel comfortable going back. It’s hard to want to work out somewhere when the staff makes you feel judged and unwelcome. After missing my rescheduled class, I received a message asking why I hadn’t shown up. I replied honestly that the staff had been rude. The general manager, Libby, reached out afterward asking for details, and I explained everything. I never heard back from her. It’s disappointing because I was genuinely interested in joining after coming from another Pilates studio, but the overall experience left me feeling dismissed and unwelcome. If this location had new management and a more professional front desk team, I’d consider giving it another try. Until then, I’ll be taking my business elsewhere.
• CS

  Chris Silva

  Sep 10, 2025
  5.0
  Mark and Kate are the 2 best instructors for those that are more experienced and can perform more advanced skills. They also are great at pushing you to push your limits and better your craft.
• LM

  Lola Medrano

  Jul 9, 2025
  5.0
  This studio has such a warm and positive vibe! The staff and instructors are all friendly and encouraging. The space itself is clean and calm. Definitely recommend!
• MT

  Molly Tays

  Jul 9, 2025
  5.0
  Love love love this studio! The instructors are amazing and great at coaching/modifying the workouts for everybody! The staff is well-trained and the studio is always nice and clean.

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