PRMA Plastic Surgery | Center For Advanced Breast Reconstruction

Reviews

• BJ

  beth jakes

  Mar 25, 2026
  5.0
  I wanted to share this for anyone trying to choose a surgeon…because I know firsthand how overwhelming and important this decision is. When I first met Dr. Gassman, I’m not even going to lie… my first thought was, “He looks like Doogie Howser” 😅 I remember thinking, wait… are you old enough to be doing this?! But that feeling didn’t last long. I came in with a million questions (seriously), and he answered every single one with patience, confidence, and detail. He never made me feel rushed or like I was asking too much which meant a lot during such a big decision. I also did a ton of research on him where he’s worked, reviews, everything. That’s when I learned how much he specializes in DIEP flap reconstruction and microsurgery, which made me feel even more confident in choosing him. I also loved learning that he has a passion for art and uses that in his work—and honestly, it shows. He is incredibly talented and takes pride in what he does. For reference, I’m 5’3” and about 205 pounds, so if you’re someone who’s plus size and wondering how this surgery might go for you—I hope this helps ease your mind. Also—before surgery, I was a very small A cup. I actually joked with Dr. Gassman and told him, “I’m the president of the itty bitty titty committee, and if you can get me out of the committee, I would greatly appreciate it” 😂 Let’s just say… I woke up from my first surgery officially out of the committee—whoop whoop! 🙌 I had my first DIEP flap surgery on December 3, 2025. I want to share this part because I know it’s something everyone worries about—pain. For that first surgery, Dr. Gassman used nerve blocks, and he is phenomenal at them. I actually didn’t use any pain medication at all, which still surprises me looking back. The recovery itself was tough (as expected with a major surgery), but the pain control was handled so well. I just had my second surgery on March 20, 2026, and I was honestly nervous…but it ended up being so much easier. I didn’t have nerve blocks that time, and it honestly just feels like I did a really intense workout—more sore than actual pain. That was a huge relief. My results are looking good so far, and I even got a new belly button and was able to lower my scar, which I’m super grateful for ! I also want to recognize Dr. Elmi, who performed my double mastectomy. I originally started this journey as a preventative measure, but after my first surgery, she sat down with me and gently explained that I did in fact have cancer. She took the time to draw everything out and explain exactly what type it was in a way I could truly understand. Even though I don’t live in San Antonio, she made sure I was set up with care back home in Florida, which meant so much to me. Looking back, I laugh at my first impression—but I’m so grateful I trusted both of these doctors. They are not only highly skilled, but they truly care about their patients. If you are trying to make this decision, I hope my experience gives you a little peace of mind. You will be in very good hands.
• EO

  Estela Olivarez

  Mar 10, 2026
  5.0
  I placed my health in Dr. Merceron hands, and my mental stability is stronger than ever. I trusted in him! God knew that the doctors he placed in my life will bring me stability, peace, strength, and clarity. I have prayed for many goals, and with God leading the way, he never left me. He is moving doors and paths and preparing victories, and I am keeping my faith alive. My moment has come to see you later Dr. Merceron & Natalie! Thank you for everything! I truly appreciate you all! 💗
• CM

  Catherine Monks

  Jan 21, 2026
  5.0
  First appt/consultation, very nice, great bedside manner, awaiting the surgery to know better
• RO

  Robyn Orr

  Dec 31, 2025
  3.0
  First of all I had to insist on having an in person appointment. I only met my surgeon virtually and was told meeting him the day before the procedure was sufficient. I did not agree. They miraculously fit me in a few months later at 415pm. At 230 someone from scheduling called to inquire if I wanted to come in early at 315, due to a cancellation. That was all the caller said in the voicemail. Coming early would have been impossible since I live an hour away. I made it to the Madison Oak location as I was instructed a week prior and found the office closed. I called the appointment line and was told someone should have called to inform me my surgeon was practicing out of the Huebner location. No one called to confirm other than the inquiry to come in early. I started heading to the Huebner location which was only 20 mins away and it was 4pm because I was early anyways. I would have been to Huebner 5 mins late for my appt due to someone not doing their job. Doctors are always late anyways and the surgeon was 1 hour late to my virtual appointment previously. En route to Huebner someone called to tell me my surgeon wanted to reschedule for Jan 6 because he had to return to the OR. The female calling me also tried to lie and say she called to confirm the huebner appt with me. Total BS. I was extremely upset by the lack of competence in their office administration. I was anxious enough leading up to this day and I went through alot of trouble to get to San Antonio early. Im sure the surgeon himself is very competent and my oncologic breast surgeon said he is the best. He did stay to see me after all the fuss I made. He did not rush and took the time to answer all my questions. He had good bedside manner and put me at ease. This review will be updated later on as I recover. I dont know if this is the way the surgical specialty field is but I dont feel like Im being treated as a person. I have not appreciated dealing with this practice. If I wasnt locked in to my surgery soon Id go elsewhere in hopes of being treated better.
• JJ

  Jake

  Dec 11, 2025
  1.0
  PRMA scheduled my wife in the summer for a consult in dec 2025. We have to drive several hours to get to San Antonio. They rescheduled her appointment 2 weeks prior to. My wife and I had already requested PTO for the originally scheduled day. We requested PTO for the new day. Annoying, but tolerable. It's 4 days before her rescheduled appointment and they called to reschedule again. These folks had 6 months to figure out their schedule and they're making changes at the last minute. Mind you, this is for a service we are PAYING FOR. 16 hours of PTO for each of us, down the drain. This is not a "rare occurrence" as PRMA's reply to another person with the same issue suggests.

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