H-E-B Pharmacy

Reviews

• GS

  George Something

  6 days ago
  1.0
  Wow, I would have switched pharmacy much sooner had I seen all the other reviews. I've been getting my meds from here every month for several years and the service has been getting worse over time. From long lines to not getting the meds I need because they are out of stock. It happens way too often. It's very disappointing to call in an order, they tell me it will be ready by morning. I go next day and wait in line only for them to tell me they don't have all my meds because they are of stock. Especially for meds that I need to take every day and already had to wait one day because they are closed on Easter and are now out of stock. Not good.
• MV

  Marco Villanueva

  Jan 12, 2026
  1.0
  I absolutely love H-E-B, and have had a smooth time picking up my meds from them until today. I was “helped” by Sylvia E, at first she said they don’t take VA card insurance but the clerk next to her clarified to her that they did. She seemed bothered to have to go the extra steps, and only got one of my meds covered. I NEVER, pay for meds since the Veterans Affairs pays for it all, anywho I ended up paying because of lack on training. She told me I could just take the one covered or pay for the rest, I’m sick of course I paid for the meds! I called the VA right after and they informed me she must of been using the wrong group number and that I shouldn’t have paid anything! I can only imagine how many other VETERANS have suffered the same fate and had to pay for their meds due to the lack of training of the cashiers. Please do better or I’d really reconsider being an in network pharmacy with the VA since you guys don’t know how to process them correctly.
• SS

  Sally Spears

  Dec 24, 2025
  5.0
  Omgosh Charles is the kindest... Merry Christmas sir
• SM

  Silvia Martinez

  Dec 17, 2025
  5.0
  The pharmacy group they are very respectful and they give fast service. They are very professional.
• LP

  Lavon Price

  Dec 15, 2025
  5.0
  Everyone is so friendly

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