H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 8219 Marbach in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
Consistently Bad Produce & Poor Customer Service
I've been a loyal HEB customer, but I've reached my breaking point. Every single time I purchase avocados, mandarins, or lemons from this store, they go bad within two days way before their expected shelf life. I've thrown away so much money because of this ongoing issue.
I finally decided to return the spoiled avocados I purchased on 3/3/26. The customer service representative was initially willing to help, but once she noticed the purchase date, she said "almost a month has passed." But it was not, just 10 days, but I didn’t returned before because I was busy. Also, I pointed out that HEB's return policy clearly states 30 days, and my purchase was within that window. She then told me it was "up to the manager's discretion" which is a convenient way to deny a valid return.
The manager was called and refused to even offer a HEB gift card as a goodwill gesture. Nothing. No refund, no store credit, no accountability.
If your produce consistently spoils in 2 days, that's a quality control problem not a customer problem. And if your return policy says 30 days but managers can override it at will, then that policy means nothing.
I'll be taking my grocery shopping elsewhere until HEB takes product quality and customer satisfaction seriously.
CL
Christie Leclaire
Mar 16, 2026
1.0
I went to get my daughters medicine and the first girl was rude making me wait while speaking to other pharmacy staff and it was supposed to be ready then she has the audacity to call the manger who said my daughters medicaid wasn’t poping up when she does have it just rude workers why go to work if your gonna have an attitude and think u know more
AD
Ann Deaver
Mar 11, 2026
5.0
Helped me when I needed medicine thank you.
PP
Peter
Feb 9, 2026
5.0
Usually very quick and efficient. If there's an issue with insurance or something else they are always very active in helping resolve the situation.
AF
Alejandro Flores
Jan 13, 2026
1.0
They never answer the phone and when they do they put you in a endless hold
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy at 8219 Marbach in San Antonio?
H-E-B Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where can I find information about COVID-19 vaccines offered at H-E-B Pharmacy?
Visit https://vaccine.heb.com/ for the latest news on COVID-19 vaccines, including vaccine phases and FAQs.
Does H-E-B Pharmacy accept walk-ins for COVID-19 and flu vaccines?
Yes, H-E-B Pharmacy accepts both walk-ins and appointments for COVID-19 and flu vaccines.
What payment options are available at H-E-B Pharmacy?
H-E-B Pharmacy accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B Pharmacy offer delivery or in-store pickup services?
Yes, H-E-B Pharmacy provides both delivery and in-store pickup services for your convenience.
How can I contact H-E-B Pharmacy for questions or services?
You can reach H-E-B Pharmacy by phone at +1 210-673-3230 or fax at +1 210-674-2761.
What types of products and services does H-E-B Pharmacy provide?
H-E-B Pharmacy offers prescription medicines, medical equipment and supplies, first aid supplies, contact lenses, optometry services, and optical goods.
What nearby services can I visit along with H-E-B Pharmacy at Marbach?
Nearby, you can visit H-E-B plus supermarket for groceries, Cricket Wireless Authorized Retailer for mobile phones, and Alamo City Urgent Care for medical emergencies.
Are there dining options near H-E-B Pharmacy for a meal after my visit?
Yes, nearby restaurants include Honeysuckle White (a bar and fast food pub), Flaming Bird By H-E-B (chicken restaurant), and Menchie's Frozen Yogurt for dessert.
What nearby amenities are available for convenience shopping around H-E-B Pharmacy?
You can find services such as Redbox rental kiosks, Twin Liquors, and Payless ShoeSource for additional shopping needs.
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