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Brand Certified

H-E-B Pharmacy

3.7
(116 reviews)

Business Details

10718 Potranco, San Antonio, TX
78251, United States
(210) 681-2301
https://www.heb.com/pharmacy

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 10718 Potranco in San Antonio, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
10718 Potranco, San Antonio, TX
78251, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

3.7
116 reviews
5 stars
70
4 stars
7
3 stars
6
2 stars
3
1 star
30
  • CT
    cat team
    1 day ago
    5.0
    Fast and friendly!!
  • MM
    Meche Meche
    2 days ago
    1.0
    Worst pharmacy EVER! They NEVER ANSWER THE PHONE!
  • MA
    Maria Alcala
    Apr 3, 2026
    2.0
    Muy mal servicio al cliente 👎🏽
  • CS
    Cassandra Salazar
    Apr 2, 2026
    2.0
    My daughters prescription was sent to this pharmacy 2 days ago. They used to send text messages and call to notify when the prescription was ready or if the prescription was out. 48 hours passed and nothing so I called in only to find out they had not even filled the prescription. I used ro work as a pharmacy technician at CVS... I know for a FACT it should not take 48 hours to fill a prescription and if the medication is not available, staff is supposed to have a structured time to notify the patient. For the past at least 9 months We no longer revieve notifications when medication is ready. This same experience has happened at least 4 times in the last 8 months. Do better HEB pharmacy. If you are too overloaded to fill prescriptions at least let the customer know so we can have our prescriptions sent to another pharmacy that has the capacity to get important vital medications to the customer in a timely manner. Only gave 2 stars because I understand the complexities of the pharmacy and I know staff is most likely overworked, underpaid and understand staffed.
  • JB
    Just Be
    Apr 1, 2026
    5.0
    The HEB pharmacist and tech have gone above and beyond to make sure that my family and I have had what we have needed through the years. They are pleasant and quick at the counter. If they don’t have the answer to the question that I have they’ll go find the answer . Who could ask for more?

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis

Brand Certified Facts from H-E-B Pharmacy

This information is certified by H-E-B Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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