Certified by FFACTS Clinic - Robert B. Green Campus • Apr 12, 2026
Medical ClinicAIDS & HIV MedicineUHS
University Health’s Family-Focused AIDS Clinical Treatment Services (FFACTS) Clinic provides comprehensive, confidential HIV/AIDS care for individuals and families in San Antonio and across South Texas. Funded in part by the Ryan White Treatment and Modernization Act and in partnership with UT Health San Antonio, FFACTS offers primary and specialty medical care, mental health and psychiatric services, case management, women’s and pediatric HIV care, substance use counseling, and a PrEP clinic. We also offer rapid-start appointments for newly diagnosed patients and access to a specialty pharmacy. Our team supports patients medically, emotionally, and socially, with connections to community resources.
Details
Requires appointmentAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking garageNot available
Free parking lotAvailable
Free street parkingNot available
On-site parkingAvailable
Paid parking garageNot available
Paid parking lotNot available
Paid street parkingNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by FFACTS Clinic - Robert B. Green Campus • Apr 12, 2026
Frequently Asked Questions About FFACTS Clinic - Robert B. Green Campus
What services does FFACTS Clinic provide?
FFACTS Clinic provides comprehensive HIV/AIDS services including primary and specialty medical care by board-certified physicians, professional case management, psychiatric services and mental health counseling, referrals to specialty clinics (dental, medical, etc.), life coaching, a PrEP clinic, rapid-start appointments for newly diagnosed patients, a specialty pharmacy, substance use counseling, women’s health care, pediatric HIV care, and connections to community resources.
How do I make an appointment?
To request an appointment, call the HIV/AIDS Clinic at 210-358-3710 (University Health Infectious Diseases / HIV/AIDS Clinic contact).
What are the clinic hours?
Clinic hours are listed as 7:30 a.m.–4 p.m., Monday–Friday (confirm by calling the clinic).
What insurance and funding options are accepted?
The clinic accepts private insurance, Medicaid, Medicare and most Marketplace plans. Many uninsured or underinsured patients may be eligible for Ryan White grant funding or CareLink; fee schedules for Ryan White services are based on federal poverty level percentages.
What do I need to bring to be eligible for services or Ryan White funding?
Patients seeking services and/or Ryan White funding should provide proof of an HIV or AIDS diagnosis, proof of income, and proof of residency. The registration team will review documents; patients are encouraged to complete Ryan White grant forms in advance (forms and submission instructions available from the clinic).
How can I access my health information and manage appointments?
Sign up for University Health MyChart to view health information, upcoming appointments, test results, medical bills, and price estimates online.
Is care confidential?
Yes. The clinic describes itself as providing confidential, supportive care and states it respects patients’ need for confidentiality while offering medical, emotional, and financial support.
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