Business Details
About
OptometryEye Care Center
Vivid Eye Care is the local eye doctor to see for all of your Optometry needs in San Antonio, TX. From contact lens examinations to contact lens fittings to general eye care, Vivid Eye Care will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Vivid Eye Care also accepts many insurance carriers and discount plans. Come visit our office at 5355 West Loop 1604 North and schedule an eye exam today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,166 reviews
5 stars
1,098
4 stars
20
3 stars6
2 stars8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional demeanor of the staff, although some reported negative experiences with specific receptionists.
Efficiency
Many reviews highlighted the quick and efficient service, with minimal wait times and streamlined processes for eye exams and appointments.
Quality of Care
While most customers appreciated the thoroughness and professionalism of the doctors, a few felt rushed during their exams and expressed concerns about the quality of care.
Communication Issues
Several customers noted problems with communication regarding insurance and appointment confirmations, leading to frustration and dissatisfaction.
Positive Experiences
Many long-term patients expressed loyalty and satisfaction with the service, indicating a strong overall positive reputation despite some isolated complaints.
- MLM LNov 13, 20255.0Very friendly staff. Quick thorough exam! 10/10 recommend this location.
- TTTiaNov 9, 20255.0Nice environment, staff was friendly, and it was clean.
- SMSonyah M.Nov 5, 20255.0The customer service and friendliness is top tier hands down it was definitely a one of a kind experience.
- FPFrank PartidaOct 24, 20251.0My visit was completely horrible. I was pretty much rushed through my entire visit . The doctor would not answer any of my questions. I repeatedly told her that my vision was blurry and would just say “well it’s not gonna be 100% perfect “ when the whole purpose of my appointment is to make corrections so I can see clearly. Completely disappointed with the service provided and will not be returning for future appointments.
- QRQueen ReOct 22, 20255.0I had an excellent experience with Dr. Noshin at Vivian Eye Care. She was an absolute deligh, very professional, incredibly detailed, thorough, and highly organized. There was truly no wait time, and I was seen promptly without any issues. The staff was also a true delight, making the entire visit smooth and enjoyable. I look forward to bringing my girls here for their eye care as well. Thank you all so much for your outstanding customer service!
Frequently Asked Questions About Vivid Eye Care
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What services does Vivid Eye Care offer?
Vivid Eye Care provides eye exams, contact lens fittings, medical eye exams, computer vision assessments, diabetic exams, and pediatric eye care for children aged 6 and up. They also offer same day exams and online scheduling.
What are the operating hours of Vivid Eye Care?
Vivid Eye Care is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The office is closed on Sundays.
How can I schedule an appointment at Vivid Eye Care?
You can schedule your eye exam by visiting their online booking link available on their website or the featured message URL.
Which payment methods does Vivid Eye Care accept?
Vivid Eye Care accepts American Express, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Does Vivid Eye Care offer contact lens exams and fittings?
Yes, Vivid Eye Care offers contact lens exams and fittings which include detailed measurements to find the right lenses. An additional fee applies for contact lens fitting and evaluation.
Is Vivid Eye Care accessible for people with disabilities?
Yes, Vivid Eye Care has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby dining options can I visit before or after my appointment at Vivid Eye Care?
Nearby dining options include Pizza Hut Express, Starbucks, Tend Coffee, Kneaders Bakery and Cafe, and Orange Leaf Frozen Yogurt, great for grabbing a meal or coffee before or after your eye exam.
Where can I find retail stores close to Vivid Eye Care?
You can find retail stores such as Old Navy, Target Store San Antonio-Culebra, Ross Dress for Less, Kirkland's, and Rack Room Shoes near Vivid Eye Care for convenient shopping.
Are there pharmacies nearby Vivid Eye Care for convenient prescription pickups?
Yes, CVS Pharmacy is located near Vivid Eye Care, offering a convenient option for prescription pickups and other pharmacy needs.
How can nearby fitness centers benefit me when visiting Vivid Eye Care?
Nearby fitness centers like Alamo Ranch Boxing Club, D1 Training Alamo Ranch, and Ohana Academy Westwood offer opportunities to incorporate health and wellness into your routine alongside your eye care visits.