The Good Feet Store

Reviews

• CO

  Clayton O'Neil

  4 days ago
  1.0
  My wife and I visited The Good Feet Store because I had occasional discomfort in my left foot only. I clearly explained during the consultation that my right foot had no issues at all. Despite that, I was sold a set of inserts for both feet totaling $2,385.09. I followed the instructions exactly as provided by the salesperson. After wearing the inserts for one day, both of my feet began hurting badly. By the following morning the pain had become so severe that I could barely walk. This included my right foot, which had never had any problems before using their product. I contacted the store immediately on Monday to report the issue and stopped using the inserts after only two days because of the pain they caused. I live over an hour away, so the earliest I could return to the store was the following Saturday. When I returned and requested a refund, the same employee told me I simply needed an “adjustment.” I explained that after the pain these inserts caused, I was not comfortable putting them back in my shoes. At that point I was told the store has a no refund policy, which was never clearly explained during the sales process. For a product that costs over $2,300, I expected transparency and a willingness to stand behind the product if it caused serious issues. Instead, I was left with inserts that caused significant pain and a store unwilling to provide any reasonable resolution. Customers should make sure they fully understand the refund policy and total cost before agreeing to purchase these inserts. I hope someone from corporate will review this situation and reach out with a reasonable resolution.
• CG

  Cecilia Gonzalez

  Feb 27, 2026
  5.0
  It was a pleasure working with good feet they just made my day, I could feel the difference
• JP

  Jenene Pope

  Feb 21, 2026
  5.0
  Anthony did an amazing job! My mom walked out feeling so much better, walking so much better and moving a little faster. Knee pain disappeared automatically. Glad we popped in.
• AF

  Amber Flores

  Feb 18, 2026
  1.0
  NO REFUND POLICY EVEN AFTER 24 HRS. BEWARE. OVER $2300 for the CHEAPEST package of NON custom plastic prosthetics option. I cannot speak on rudeness; however, the sales person definitely knows how to get his sales and offers no alternative options than the package deals. My partner’s first language is not English, so he felt a bit pressured since no cheaper options were presented. Agreed to monthly payment of $121. The sales person then proceeded to charge his debit card the ENTIRE $2300+ amount after we clearly stated the monthly price. We should have said no and left immediately after that huge mistake was made. Called THE DAY AFTER to ask about any refund/return/exchange options, ANY option (even partial) really, and was told no. Biggest and most expensive mistake ever. EXPLORE your options before committing to the overpriced pieces of premade plastic inserts offered here.
• MW

  Melody Winterringer

  Feb 12, 2026
  5.0
  The help I received was amazing!! I was a bit skeptical at first. Tried on the inserts and instantly the pain was gone. I can't believe it!! Highly recommend!!

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