StretchLab

Reviews

• JJ

  Josie Josie

  Feb 21, 2026
  5.0
  I woke up with a burning sensation in my shoulders and decided to go to StretchLab Dominion. My flexologist, Britney Smith, listened carefully to my concerns and was incredibly helpful. I left feeling much better and truly appreciated her care and professionalism. Highly recommend!
• CT

  Christina Tattoo

  Feb 18, 2026
  1.0
  Huge scam. I did not sign up for any subscription, yet they kept charging me over $200 a month. I went in person to cancel it, but they signed me up for another membership I did not want! Kept charging me for months up to $700. They are scamming people.
• AB

  Alayah Benavidez

  Dec 10, 2025
  1.0
  So I’ve had two experiences with stretch lab one myself and one with my fiancé, and both were not the best in terms of membership cancellation. I went in for shoulder pain and they absolutely helped with that during my experience, but when it came time to cancel my membership for financial reasons upon canceling, they did not let me know about any kind of window to use credit I had already pre-paid for, and when I tried to rebook to utilize the credit that again I’ve already paid for, they told me that my credits had expired, and there was nothing they could do for me. I wrote it off as my own error and scheduled a consult on my credit card for my fiancé due to a similar issue some years later. He went in and not only left with back pain even though he went in for his shoulder, but with a membership that he essentially got peer pressured into purchasing after telling them no repeatedly the entire session. He was just being harassed to get a membership for the whole 45 minute session. Fast-forward to his first month of the membership, they charged my card, even though when signing up for the membership, he gave them his credit card. When I called in to get the charge reversed nobody was able to help me, I was told a manager would call back and no one ever did so the charge just stayed on my card. When my fiancé was ready to cancel the membership, he wasn’t able to do it in person. They emailed him a form, made him send it back via email, and then ended up charging him for two months after his cancellation had been sent in because it had been sitting in their email unread, even though at his last session they assured him that no further charges would be taken out. Over all a bad experience on the administrative side and lack of attention to detail.
• PS

  Patricia Smith

  Oct 9, 2025
  5.0
  My experience with SL Dominion was GREAT. 1st visit. Christian was my flexologist. My appointment began on time. He was professional and knowledgeable. The appointment consisted of a total body active/passive stretch with assessment. The GM JR was welcoming and answered all questions. The facility was clean and on point. Highly recommend. 🤩
• PD

  Pedram Doroudgar

  Sep 24, 2025
  5.0
  Great service great place. I work with Brittany and I highly recommend her knowledgeable, professional and experience.

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