Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and attentive during their visits.
Doctor Expertise
Many reviews highlighted the doctors' thoroughness, knowledge, and ability to explain conditions and treatments clearly.
Customer Service
Overall, the business received positive feedback for its customer service, with many customers expressing satisfaction with their experiences and willingness to recommend the practice.
Appointment Management
Several reviews noted issues with long wait times and disorganization, particularly regarding appointment scheduling and communication.
Product Issues
There were complaints about problems with glasses orders and fitting, indicating a need for improvement in product management and communication.