Planet Fitness

4.4
1229 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6700 Huebner Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.4
1,229 reviews
5 stars
882
4 stars
179
3 stars
60
2 stars
21
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean and well-maintained, though some reported unsanitary conditions in certain locations.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or untrained.

Equipment Quality

Customers appreciated the variety and quality of equipment, but some reported issues with broken machines and a lack of available equipment during peak hours.

Membership Issues

Several reviews highlighted difficulties with membership cancellations and billing practices, indicating frustration with the process.

Atmosphere

The gym is generally seen as a welcoming, judgment-free zone, although some customers felt the atmosphere was not always friendly.
  • LR
    Liann Ramirez
    Oct 19, 2025
    1.0
    Planet took away the :30 min training area - they replaced it with the same thing they had several other places .WASTE OF SPACE🙃 was so disappointed I left planet & went to LA fitness .. Very happy now.... I miss my 30 minute interval training area and so do many people I know.
  • TL
    Tim Leal
    Oct 15, 2025
    5.0
    My go to gym for 3 years now very clean gym and well managed.Melissa Jay Esai and Lucas always provide great customer service!!
  • RD
    Rodney Dapilmoto
    Oct 8, 2025
    5.0
    This is my jam after I get off work. I workout 4 to 5 times each week at a couple of Planet Fitness locations. Tonight, I was at the Bandera Rd & Huebner location.
  • VN
    Victoria Nissen
    Oct 5, 2025
    5.0
    After seeing 10+ planet fitness gyms and been off and on a member since 2015 this is by far the best one I have ever been too. I will be coming back for sure .
  • JH
    Justin Hallam
    Sep 24, 2025
    1.0
    This gym is disgusting. I keep seeing people on reviews complaining about staff infections and it makes sense because I came here to report that they don’t have soap in the bathrooms. The whole gym is covered in dust and it smells horrible. The bathrooms have feces smeared on the walls and the staff is completely unwilling to do literally anything to help the guests. I’ve never been to a planet fitness as bad as this one. They don’t have enough stair masters which is literally the reason I joined this gym and out of the four that they do have only one works. This gym is a nightmare.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in San Antonio (Bandera), TX?

Planet Fitness is open 24 hours every day, including weekends. On select holidays, hours may vary, such as closing early at 1 PM on November 27 and December 24, 2025.

Where is Planet Fitness located in San Antonio?

Planet Fitness is located at 6700 Huebner Rd, San Antonio, TX 78238, United States.